SDR Team Manager (Hybrid)

KnowBe4 · Arlington, Virginia · Other

Posted 2026-10-01

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Arlington positions open to candidates located in the Washington DC area.

The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting  and developing a schedule for when emails and calls should be made to prospective customers.

Responsibilities:

Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting

Draft new material for emails to be sent to prospective customers used to garner interest in our products

Monitor and respond accordingly to the What’s Working emails

Maintain reporting with teams passes and other relevant details

Maintain and analyze sub-statistics in order to obtain pass goals for SDRs

Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.

Be an expert on prospecting and other key elements that are necessary to be a top performer

Meet and/or exceed individual goals to contribute to the team’s success

Exemplify the values and mission of the Company

Handle day to day needs and requests for their SDR team

Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Requirements:

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with sales prospecting tools

Experience with web browsers (Chrome, Internet Explorer, etc.)

Leadership skills required

Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle

Strong verbal and written communications

Excellent time management and organization skills

The compensation for this position ranges from $115,000 - $130,000 including base, bonuses and commissions, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

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