Sales Engineer (Position located in Singapore)

Please submit your resume in English.

To learn more about our team and office culture in Singapore, visit the following links.

Careers Page: https://www.knowbe4.com/careers/locations/singapore

Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Singapore-Location-EI_IE969384.0,7_IL.8,17_IC3235921.htm

The SMB Sales Engineer is a vital member of the sales team having primary responsibility for providing pre-sales technical support to prospective customers for all KnowBe4 products. This position will help identify key customer requirements and present KnowBe4 products that meet those applicable requirements. In addition,  the ideal candidate will collaborate directly with other business units such as technical support to address complex technical issues.

Responsibilities:

Investigate and document technical issues and communicate findings to development team or clients as required

Communicate directly with prospective customers to gather details to fully define technical issues or customer requirements

Help to create brand awareness for KnowBe4 products within the assigned territory and/or region

Establish relationships with partners, prospects and existing clients in support of the Sales teams objectives and engage and leverage corporate resources, abilities, budgets and personnel as appropriate

Address technical issues that are impeding the closing of sales opportunities

Work alongside the Sales team to implement and manage technical proof-of-concepts (POCs) for prospective customers

Minimum Qualifications:

2 year degree or technical degree preferred

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with web browsers (Chrome, Internet Explorer, etc.)

Excellent verbal and written communications

Highly organized and result-oriented

Excellent time management and organization skills

Can demonstrate technical troubleshooting and analysis ability

Can demonstrate integrity, accountability, respect and commitment

Strong collaborative and teamwork skills

Must be able to work with minimal supervision