Sales Engineer
Client Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2.
As a Sales Engineer for Plaid Europe, you’ll be a technical lead across the region’s sales team, partnering with 5–6 Account Executives from the first technical conversation through proof of concept to signature. You’ll run technical discovery, design solutions, and demo and prove Plaid’s products to engineers and commercial buyers, making sure every customer’s architectural decisions set them up for long-term success on the platform. You’ll also help build the Sales Engineering function in Europe, from the demo environments, sample apps, discovery frameworks, and integration playbooks the team sells with, to feeding what you hear from customers back into Plaid’s roadmap.
Responsibilities
- Serve as technical lead on active opportunities across Startup, Mid-Market, and Enterprise accounts, partnering with Account Executives throughout the sales cycle.
- Run technical discovery and map customer requirements to Plaid’s products and integration patterns.
- Deliver tailored demonstrations and own proof-of-concept engagements, including hands-on debugging with customer engineers.
- Design integration architectures and validate the approach in sandbox with the customer’s engineers before signature.
- Respond to technical, security, and regulatory questionnaires and RFPs.
- Build and maintain reusable selling assets for European use cases and competitive positioning.
- Translate customer and prospect feedback into structured product insight for Product and Engineering.
- Raise the technical fluency of the sales team through enablement and deal reviews.
Qualifications
- 4+ years in a customer-facing technical role, such as sales engineering, solutions, implementation, or customer engineering, ideally at an API platform.
- Hands-on understanding of APIs and web and mobile integration, including REST, OAuth, webhooks, JSON, and SDKs, with the ability to build and debug a demo in JavaScript, Python, or similar.
- Experience working in, or selling to, fintech or financial services in the UK or EU.
- Ability to move between deep technical conversations and business value conversations with different audiences.
- A consultative approach, strong customer empathy, and clear communication skills.
- A self-starter who’s comfortable building in a growing region with a globally distributed team.
- Willingness and ability to travel across the UK and Europe up to 25% of the time.
Nice-to-Haves
- Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP.
- Domain depth in payments, identity verification, or credit and underwriting.
- A formal technical background or prior software engineering experience.
- Fluency in a second European language.