Sales Engineer – Managed Service Providers (MSP/MSSP)

Description

Keeper Security is hiring an experienced Sales Engineer, MSP to work with our Managed Service Provider sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

MSPs and MSSPs face growing pressure to deliver identity security and privileged access management as a managed service, while keeping operations simple, margins healthy, and customers compliant. Keeper's purpose-built MSP platform gives partners a centralized, multi-tenant console to deploy, manage, and bill for Keeper across their entire customer base. As an MSP Sales Engineer, you will help partners understand, adopt, and scale Keeper as a core part of their security service stack.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in more than 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscapes of our products.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies, protecting thousands of organizations and millions of people in more than 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices, and infrastructure from cyberattacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections, and endpoints with role-based enforcement policies, least privilege, and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

As a Sales Engineer, MSP, you will own the technical relationship with Keeper's MSP and MSSP partners through the full pre-sales and post-sales cycle. You will evaluate partner environments, map Keeper's solutions to their service offerings and customer requirements, and win deals by demonstrating how Keeper deploys and scales across multi-tenant environments. You will also enable partner sales and technical teams to position and sell Keeper independently, making you a force multiplier across the partner's entire book of business.

Responsibilities

Own the technical pre-sales process for MSP and MSSP opportunities, from discovery through proof-of-concept to close

Conduct technical discovery to understand partner service offerings, RMM/PSA stack, customer mix, compliance requirements, and security service gaps

Build and deliver tailored demos of Keeper's MSP console, KeeperPAM, and key integrations for both partner technical teams and their end-customer audiences

Address technical questions, objections, and competitive comparisons (e.g., N-able, Barracuda MSP, Acronis Cyber Protect, Dashlane Business) with confidence

Support product trials, proof-of-concept engagements, and onboarding through technical close

Serve as the internal subject matter expert on MSP business models, managed security service delivery, and the partner technical landscape

Advise on RMM, PSA, and security stack integrations relevant to partner environments

Relay partner feedback, integration gaps, and market insights to product and engineering teams

Stay informed about industry trends, the competitive landscape, MSP business models, and emerging cybersecurity technologies

Participate as part of the MSP sales team to achieve or exceed partner recruitment, pipeline, and revenue goals

Contribute to company objectives in creative, collaborative, and effective ways

Travel to partner and customer meetings locally and nationally, including renting or operating a vehicle on behalf of the company when necessary (up to 50%)

Requirements

5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)

Direct experience working with or inside a Managed Service Provider or Managed Security Service Provider

Strong understanding of the MSP business model, including recurring services, partner enablement, customer onboarding, and scalable solution delivery

Excellent communication and interpersonal skills, and a strong entrepreneurial drive

Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux

Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences

Technical background in networking and security applications as well as cloud technologies (AWS, Azure, GCP)

Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience

Willingness to travel up to 50%

Preferred Requirements

Industry certifications: CompTIA Security+, Microsoft SC-900/AZ-900, or vendor-specific MSP/security certifications

Experience with Privileged Access Management and/or Identity Security.

Scripting experience (PowerShell, Python, or Bash) for integration and automation use cases

Experience with Keeper Security products or competitive platforms (e.g., N-able Passportal, ITGlue/MyGlue, Acronis

Familiarity with compliance frameworks relevant to MSP customers: SOC 2, HIPAA, CMMC, or CIS Controls

Experience providing solutions to and understanding the requirements of Enterprise Customers

Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Benefits

Medical, Dental & Vision (Inclusive of domestic partnerships)

Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

Voluntary Short/Long Term Disability Insurance

401k (Roth/Traditional)

A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt