Sales Engineer (Customer Success)
Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand.
If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!
At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
Continually learn new technologies to build competitive knowledge, technical skill, and credibility
Deliver value-driven product and technical presentations to Datadog customers
Have a direct line of communication with the product team to collaborate on feature requests
Help clients onboard the product and assist when they run into roadblocks
Think creatively to solve a wide variety of technical challenges throughout the sales cycle
Who You Are:
Has 1 year or more of experience in a technical sales and/or post-sales role
Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
Enjoys collaborating and teaming up with others
Demonstrates strong written and oral communication skills
Comfortable and confident in delivering technical presentations & demos
Can multi-task, manage time well, and be responsive to others
Curious, adaptable, and eager to continually learn and expand technical expertise
Enjoys a hybrid office culture and spending time in-person at our Denver office
Able to sit for up to 4 hours while traveling to and from client sites
Able to travel via auto, train, or air up to 15% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and excited to grow your skills, we encourage you to apply.
Benefits and Growth:
Best-in-class onboarding
Generous global benefits
Intra-departmental mentor and buddy program
New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
Continuous professional development, product training, and career growth opportunities
An inclusive company culture with Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$80,000—$106,000 USD