Sales Development Representative, SMB

ABOUT THE ROLE

Ramp’s Sales organization is looking for self-motivated teammates who are excited to learn the craft of outbound selling and help accelerate our growth. As an SMB Sales Development Representative, you will be an early point of contact for prospective customers by researching, engaging, and qualifying finance leaders at growing businesses.

This is a foundational sales role for early-career talent. You will build prospecting, discovery, messaging, and account-prioritization skills through structured training, coaching, feedback, and repetition.

WHAT YOU’LL DO

- Source new sales opportunities through inbound qualification and outbound outreach.

- Research companies, prioritize accounts, and identify the right prospects to contact.

- Build thoughtful phone, email, and multi-channel campaigns that create relevant conversations with finance leaders.

- Qualify prospects through consultative discovery and uncover business challenges before positioning Ramp.

- Clearly explain how Ramp can help finance teams simplify spend management, reduce manual work, and gain visibility and control.

- Maintain accurate prospect and activity data in Salesforce and other sales tools.

- Use AI and other tools thoughtfully to improve research, personalization, and workflow efficiency; validate outputs before using them.

- Use coaching, data, and feedback to improve performance and contribute qualified pipeline.

WHAT YOU’LL NEED

- Strong written and verbal communication skills, with the ability to communicate clearly and concisely.

- Curiosity about business challenges and how finance teams operate.

- Comfort in a fast-paced, high-volume environment that includes repetition, feedback, and rejection.

- A builder mindset: you spot friction, create simple improvements, learn from results, and adapt quickly.

- Demonstrated coachability and willingness to ask for help, practice, and improve.

- Practical AI fluency and sound judgment when using tools to improve work quality and speed.

- A genuine interest in beginning a sales career and building foundational outbound skills.

NICE TO HAVES

- Customer-facing, sales, fundraising, service, or leadership experience.

- Experience working toward goals, metrics, or performance targets.

- Familiarity with CRM, outreach, or productivity tools.

- Exposure to a high-growth or ambiguous environment.

- Interest in finance operations, spend management, or B2B technology.