Regional Lobby Manager
About the role
Reporting to the Head of Games Operations, the Regional Lobby Manager will be responsible for the end-to-end management and optimisation of games lobbies across our LATAM markets, with a primary focus on Brazil and Mexico.
The Regional Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, strong supplier alignment, and high-quality internal reporting. The role plays a critical part in shaping the player experience and driving performance across the region.
What you'll be doing
Own and manage the sporty games lobby across all core LATAM markets (including BR and MX), ensuring optimal game positioning aligned with commercial strategy and player behaviour
Maximise visibility and discoverability of key games, promotions, and new releases within LATAM lobbies
Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution
Configure and maintain game settings, limits, and parameters in line with product, commercial, and regulatory requirements
Act as the regional point of contact for supplier needs related to lobby management, promotions, and releases
Partner closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation
Optimise localisation across LATAM markets, ensuring content, naming, and presentation are culturally and linguistically appropriate
Use a data-driven approach to monitor lobby performance, player engagement, and promotional effectiveness, turning insights into actionable improvements
Produce and share clear internal feedback, performance updates, and reports to support decision-making across teams
Manage games-related escalations and operational queries, ensuring timely resolution and effective communication
Plan, coordinate, and map new game releases across LATAM markets, with a particular focus on sporty games
Align closely with Legal and Compliance teams to ensure all lobby content and configurations meet local regulatory requirements
Collaborate on release plans with internal studios and third-party suppliers to ensure smooth execution and strong regional impact
What you'll bring
Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
Strong understanding of the LATAM market, particularly Brazil; local market knowledge is highly desirable
Analytical and data-driven mindset, with the ability to interpret performance data and make informed recommendations
Ability to work autonomously while collaborating effectively with globally distributed teams
Strong stakeholder management and communication skills, including experience working with suppliers and internal partners
Comfortable operating in a fast-paced, operational environment with competing priorities
What's in it for you
Office in São Paulo City!
A competitive salary + individual performance based bonuses every quarter
28 days paid annual leave
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.