Principal Solutions Architect

We are seeking an experienced Principal Solution Architect with deep expertise in Amadeus Nevio, airline retailing and customer servicing platforms. The successful candidate will provide architectural leadership across strategic airline transformation initiatives, shaping and governing solutions that enable modern offer, order, servicing and fulfilment capabilities. This role will work closely with Product, Engineering, Delivery, Cyber Security and Enterprise Architecture teams to design scalable, resilient and secure solutions that align with business objectives and architectural standards. The architect will be expected to lead complex supplier engagements and provide technical leadership across multiple product teams.

Please note: this role operates on a hybrid model, with 2 days per week in our customer's West London office.

Key responsibilities & duties include:

Lead the end-to-end solution architecture for initiatives involving Amadeus Nevio and related airline retailing capabilities

Define target architectures supporting Offer, Order, Delivery and Servicing domains

Provide architectural leadership for the transition from legacy PSS and customer servicing solutions to modern retailing platforms

Design integration patterns between Nevio, Amadeus platforms, customer channels, loyalty systems, payment services and operational systems

Ensure solutions meet functional and non-functional requirements including scalability, resilience, performance, availability and security

Drive architectural governance and assure supplier-delivered designs

Produce and maintain architecture artefacts including:

Solution architectures

Integration designs

Architecture decision records

Roadmaps

Technology standards

Support business case development and technical investment decisions

Collaborate with engineering teams throughout delivery to ensure architectural alignment

Identify and manage architectural risks, dependencies and technical debt

Contribute to architecture standards and reusable patterns across the organisation

Required Experience:

Proven experience delivering solution architecture on Amadeus Nevio programmes. Nevio delivery experience is mandatory

Strong understanding of modern airline retailing principles including:

Offer Management

Order Management

Order Servicing

Airline Distribution

Digital Commerce

Experience working with Amadeus platforms such as:

Nevio

Altéa

Digital APIs

Loyalty integrations

Payment integrations

Strong understanding of IATA industry standards including:

NDC

ONE Order

Modern Airline Retailing

Experience designing large-scale integration architectures using APIs, events and cloud-native patterns

Proven ability to lead architecture across multiple suppliers and delivery teams

Strong stakeholder management skills with both business and technical audiences

Experience operating within highly regulated, business-critical environments

Technical Skills:

AWS architecture and cloud-native services

API-led architecture and integration patterns

Event-driven architecture

Microservices and domain-driven design

Security-by-design principles

Resilience and disaster recovery design

Data architecture and integration

Architecture governance and assurance

Desirable skills:

Experience of large-scale airline transformation programmes

Experience migrating from legacy reservation or servicing platforms

Knowledge of airport, operations, revenue management or loyalty domains

AWS Associate or Professional certification

TOGAF or equivalent architecture qualification