People Engagement & Retention Associate
As our full-time Global People Engagement & Retention Associate, you own how JOE & THE JUICE listens to its people. You run our quarterly pulse surveys and annual engagement survey, own our onboarding and exit surveys, and turn honest, anonymous feedback into insight our leaders can actually act on. You are the owner of our Peakon platform, using real-time feedback to shape how we develop and retain Juicers across every market. This is a role for someone data-driven and ambitious who believes employee listening is one of the most powerful leadership tools we have. Do it well, and your work will land everywhere from HQ to the bar.
KEY RESPONSIBILITIES
Design and run our quarterly pulse surveys and annual engagement survey, driving valid participation across all markets
Own and continuously improve our onboarding and exit surveys, capturing honest insight at the moments that matter
Analyze survey data to spot patterns, flag attrition risks, and turn numbers into clear, people-centric actions
Deliver structured, data-based feedback that equips leaders to own engagement within their own teams
Build and present engagement reports tailored to the audience, from in-store operational leaders to HQ managers
Own our Peakon environment: user access, permissions, organizational segments, HRIS integration, and survey cadence
Coach people leaders on reading their dashboards and turning low-scoring drivers into real action plans
Champion our anonymity rules so every Juicer feels safe giving honest feedback
Partner with People & Development and People Business Partners to link engagement data to development, culture, and retention
WHO YOU ARE
You know JOE, and you are ready to use that experience in a new way with global impact
You are organized and curious, and you enjoy digging into what the numbers are really telling you
You are confident talking and presenting to people at every level, from behind the bar to HQ
You care about doing things properly, but you know how to move quickly when it counts
You believe employee listening is one of the most powerful leadership tools there is
WHAT YOU'LL BRING
A background in a leadership or people-facing role within JOE & THE JUICE
Comfort working with data and genuine curiosity about what it is telling you
Exposure to survey insights or people analytics is a plus, but not required. We will train you on our tools
Clear communication that translates data into meaningful insight for very different audiences
Strong time management and a proven track record of meeting deadlines and following through
A meticulous, structured approach and a real commitment to data accuracy and quality
A genuine passion for employee experience and for making JOE an exceptional place to work
Self-motivation and comfort collaborating across multiple markets and business functions
OUR BENEFITS
This is a rare chance to take everything you have learned leading teams at JOE and apply it globally, with full ownership of the platform and the insight that shapes how we develop and retain our people. You will build real people-analytics skills, work directly with leaders in every market, and keep moving through our Moneyball career path. On top of that, we offer a benefits package that includes a paid pension plan, health insurance, parental leave and additional vacation. Besides that, we provide some JOE-ified benefits:
Our global headquarters is conveniently located in the heart of beautiful Copenhagen, where over 200 friendly faces come together
Enjoy our fantastic office facilities, including a fully staffed JOE & THE JUICE bar serving breakfast, daily lunch, refreshing juices and top-notch barista coffee
At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive
Join our lively monthly social calendar with running club, wine tasting, creative evenings, Friday bars, and more
Twice a year, take on a BTC (Behind the Counter) shift in one of our bars, a unique part of the JOE experience
Stay fit with our well-equipped fitness facilities, including showers and a steam room
Ready to turn a job into a lifestyle?