Partnership Manager - Data Partnerships

The Partnership Manager is the primary strategic and business point of contact for a portfolio of Plaid’s largest Financial Institution partners. This includes owning the end-to-end strategy and execution of core business goals with a financial institution, as well as building relationships with stakeholders, partnering with Technical Leads to pitch new solutions and act as advocate, and liaison with Plaid Product, Legal, Policy, Go-To-Market, and Engineering teams.

Responsibilities

- Lead multiple strategic relationships with our largest financial institution partners.

- Create and own the priorities and strategy for our engagement with FIs. Partner with teams internally and externally to execute on this strategy and goals.

- Cultivate and deepen relationships with key stakeholders within financial institutions. Help partner with and support FIs on their digital transformation journey.

- Be an expert on Plaid’s technology and product offerings; work closely with influence internal and external product and engineering teams to execute on product roadmaps and advocate for open finance solutions.

- Help define our strategy for transforming Plaid’s position in the financial services industry. Help shape policy and regulatory priorities and goals.

- Serve as the escalation point for business and technical incidents or issues that surface as part of our API integrations with FIs.

- Help uncover additional opportunities that are aligned with our FI partnership strategy + company goals.

- Work in a highly-collaborative and cross-functional environment that feels different each day.

Qualifications

- 6 - 10+ years of experience in a partnerships, strategy, business operations, or similar role

- Experience managing external relationships independently and building / executing strategies to make partners/clients successful with new technologies

- Excellent project management and communication skills with a strong ability to craft compelling executive communications and reports

- Ability to understand technical and product concepts

- Self-starter who takes initiative and possess strong troubleshooting skills with an ability to use deductive and inductive reasoning to guide partners through complex or escalated issues

- Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines

- Ability to work under pressure, deadlines and navigate unexpected roadblocks