Partner Alliance Manager
What you’ll do
You will own and scale Pindrop’s strategic technology and channel alliances and turn them into repeatable, revenue-generating partnerships. You’ll be accountable for:
Growing strategic alliance relationships: Building executive and working-level relationships across partners’ product, partner, and field organizations. You’ll align on joint strategy, marketplace readiness, and co-sell priorities for Pindrop’s solutions across partner platforms.
Owning a revenue number: Carrying a partner-sourced and partner-influenced revenue target, and managing pipeline, conversion, and attainment against it.
Driving co-sell and pipeline: Developing joint value propositions and go-to-market plans with partners, and managing co-sell motions and deal cycles with partner sellers, resellers, and integrators.
Building and scaling the partner program: Defining and launching programs for resellers, ISV partners, and system integrators, including recruiting, onboarding, contracting frameworks, pricing, and revenue share.
Enabling partners and sellers: Creating onboarding, training, certification, and deal registration processes, plus playbooks, battle cards, and sales tools for internal and external teams.
Aligning Pindrop internally: Coordinating Sales, Product, Engineering, Legal, and Marketing to support integrations and the partner ecosystem, and tracking partner KPIs, milestones, and pipeline.
Being the voice of the partner: Bringing partner and reseller feedback back to Product and leadership to shape roadmap, messaging, and support.
Who you are
Strategic and entrepreneurial: You’ve built partner programs from the ground up and are comfortable defining the playbook as you go.
Driven by the number: You think in revenue, pipeline, and growth rates. When you describe your work, you lead with business impact, such as quota attainment, partner-sourced revenue, and year-over-year growth.
Relationship-driven: You earn trust quickly with partner executives, technical teams, and channel sellers alike.
A skilled navigator: You know how to move through large, complex partner organizations to find the right stakeholders and get alignment.
Commercially sharp: You understand partner economics, pricing, and contracting, and you negotiate deals that work for both sides.
Collaborative and execution-minded: You rally cross-functional teams and follow through on what you commit to.
Your skill-set
Must-haves
5+ years in partner alliances, channel sales, or partner ecosystem development at a software company
Proven track record of driving revenue through partnerships with resellers and/or other ISV partners, with quantifiable results (for example, partner-sourced revenue, % of pipeline from partners, and growth against target)
Proven track record of building and scaling reseller or channel programs
Strong understanding of contracting, pricing models, partner enablement, and partner economics
Understanding of the telecommunications space, with experience or relationships in the ecosystem
Conversant in Conversational AI technologies, including how AI agents and agent platforms are changing partner ecosystems and go-to-market models
Exceptional communication, negotiation, and relationship management skills
Nice-to-haves
Established relationships within contact center/CCaaS partner and integrator communities
Experience partnering on SaaS or enterprise software in voice, AI, security, fraud, or CX
Direct experience with NICE or CXone
What’s in it for you
This is a chance to own strategic alliances with real influence on Pindrop’s growth. You’ll have executive visibility, a clear mandate to build and scale our partner ecosystem, and a direct line to the business outcomes it drives. Fraud and deepfake attacks hit hardest in the contact center and across telecommunications and financial services, and your work will put Pindrop’s protection in front of enterprises at scale through the industry’s leading platforms and partners.
In an era where synthetic media, fraud, and identity manipulation are accelerating, we ensure that every interaction involves the real human and the right human. Our work directly protects financial institutions, enterprises, and consumers from fraud, deception, and identity compromise. You will wake up every day knowing your work has real-world impact.
You will work alongside some of the best technical minds in security, AI, and voice intelligence. We are intense about excellence, but we are also a team that enjoys the journey.
If you want to build something that matters, and be proud of the company you help shape, this is that opportunity.
What we offer
As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
Unlimited Paid Time Off (PTO)
Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
Remote-first environment - giving you flexibility and autonomy in how you structure your day.
While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
Paid Parental Leave - Including birth, adoptive & foster parents
One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.
#LI-Remote
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. This position is eligible for additional compensation in the form of commission payments.
US Base Pay Range
$130,000—$160,000 USD