Solutions Consultant
About the Role
The Solutions Consultant is a critical role responsible for advising customers, analyzing and solving complex issues, and guiding sales representatives on alternate courses of action in a deal. You will use AI tools and co-worker agents to prepare configured demonstrations and draft proposals faster, focusing your expertise on the business and technical conversations that build customer confidence and close new business.
You’ll balance company objectives and customer requests when resolving issues, talking credibly with people at all levels in a customer’s organization and applying deep knowledge of the invoice-to-cash process to close new business.
What You’ll Do
Pre-Sales Solutioning
Create and prepare configured demonstrations that surprise and delight prospects
Listen to customer requirements and interpret them into a solution that meets both the customer’s needs and the business’s
Use AI tools to speed up demo configuration and proposal drafting
Other duties as assigned
Sales Collaboration
Work with the sales team to create presentations that both excite and inform during customer meetings
Effectively respond to requests for information and project proposals, highlighting the advantages of Billtrust’s solution
Set prospect expectations early in the process, manage project scope, and create the Statement of Work to hand over to Professional Services
Partner & Marketing Support
Support and guide the partner channel as they sell and implement Billtrust’s solutions
Aid the marketing team with seminars, demonstrations, and creative solutions
What You’ll Bring
Required Skills:
4+ years of experience in Credit/Collections or Accounts Receivable, or 3+ years of presales/consulting experience in SaaS-based financial technology
Demonstrated ability to build AI into personal workflows to speed up demo configuration and proposal drafting
Ability to communicate and demonstrate the value of complex SaaS-based solutions
Ability to gather requirements and work with development teams
Proven ability to use advanced problem-solving and analytical skills to align solutions to business problems
Deep technical knowledge of the invoice-to-cash process, used to build credibility and showcase product strengths
Preferred Skills:
Organized self-starter who works independently in a fast-paced, dynamic environment
High degree of passion, energy, and drive, with willingness to travel approximately 25%
Continual focus on expanding depth of knowledge across Billtrust solutions
The expected base salary range for this position is 107,680 - 134,600 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.