Operations Program Manager / Associate, Industrial Partnerships - Robotics

At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine.

These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support.

You will:

Identify and engage prospective partner businesses and manage the process through to signed agreement

Coordinate day-to-day operations with signed partners including onboarding and ongoing support

Track partner performance and data collection targets

Support hardware deployment and basic troubleshooting on partner premises

Communicate regularly with internal teams (product, strategy) and partner contacts

Help identify and implement process improvements based on operational feedback

Ideally you'd have:

Strong professional communication skills in both Spanish and English.

Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees).

Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics.

Experience in the field: warehouses, factories, logistics centers.

Analytical, strategic, and process improvement capability.

Nice to haves:

SQL Proficiency

Experience working with CRM systems

This role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis.