Operations Engineer, Facility Operations - Memphis
ABOUT THE ROLE:
As a member of the facility operations team, you will apply your knowledge, experience, and creativity to help design, build, and activate some of the world’s most technically advanced data center facilities. Process flow, project planning, and detailed department-level metrics and dashboards all fall under the scope of this role. If you like strategic planning, juggling many different priorities, improving processes, and spending your time in a dynamic work environment, then this team may be for you!
RESPONSIBILITIES:
Develop internal visual standards for internal work boards, JIRA queuing, PowerBI dashboards, and department workflow
Maintenance program enhancement – increase attention on poor-health hardware and descope unnecessary work
Support department continuous improvement projects such as new process rollouts/standardization
Integrate with all levels of the business to understand current workflows and identify systematic gaps
Define and develop department-level metrics & associated dashboards that quantify the health of our operations and influence change
Conduct in-depth analyses through SQL queries and other data analysis methods to dive into problems and identify trends for decision making, following the rules of clear visual indicators and linear flow
Create reports, tools, and standardized metrics for operational measurements and improvements
Develop automation that mitigates business risk or creates efficiencies within the SpaceX factory
Conduct department wide operations audits that streamline the repair and maintenance and construction engineering teams
Implement construction management or maintenance tools (software or hardware) to reduce wasted effort by engineers and techs
Site services analysis to ensure smart spending on contracts such as custodial, utilities, waste, etc. and roadmap to improve
Build communication tools and reports targeted at factory workcell directors to improve communication and facilitate customer service
Standardize material library and procurement process to reduce project lead times
Drive alignment with maintenance and construction teams at other SpaceX sites across the country to reduce duplicated work
BASIC QUALIFICATIONS:
Bachelor’s degree in an engineering discipline
1+ years of experience in operations/process improvement (internship experience qualifies)
Experience with Excel, SQL, or Python
PREFERRED SKILLS AND EXPERIENCE:
Previous experience working in a critical manufacturing, data center, or production environment
Proficiency with statistics, data analysis, data visualization, and cost benefit analysis
Experience with CAD software, ArcGIS, Archibus, Power BI, and JIRA
Familiarity with inventory, production, and capacity planning (including MRP/ERP systems)
Experience with lean, six sigma, and other related production principles
Experience or education in management science and engineering, operations engineering, operations research, or industrial engineering
Experience as a contributor to multi-disciplinary and cross-functional teams
Ability to work in a fast-paced environment
Excellent written and communication skills