Operations Analyst

Your Role:

As Operations Analyst for Market Data, you will be responsible for managing the data licensing, usage reporting and entitlements that underpin Alpaca’s market data product, keeping us compliant with all of our data sources while we deliver market data to millions of users.

After successful and rapid growth with our Trading API and Broker API, Alpaca is now building out our market data product. The team is rapidly growing, and we work with a growing number of exchange groups and data providers, as well as brokers and partners who redistribute our data to their own customers.

We’re looking for someone highly organized and detail-oriented to own the operational backbone of our market data business. You’ll work closely with our data sources and broker/partner customers, as well as internal teams across market data, sales, legal, finance and engineering.

Things You Get To Do:

Manage new data licenses and renewals with all of our data sources, including exchange groups and other data providers

Track license terms, renewal dates and obligations so that nothing lapses

Prepare and submit accurate, on-time monthly usage reporting for each data feed to each of our data sources

Monitor the licensing of brokers/partners redistributing our data, maintaining current evidence of distribution licensing/authorization for each one

Enable and disable data feeds for broker/partner customers in line with their licensing and contracts

Respond to data source audits and inquiries, keeping our licensing records and documentation complete and up to date

Identify opportunities to improve and automate our licensing, reporting and entitlement processes

Assist with customer support queries regarding data feeds or licensing

Who You Are (Must-Haves):

2+ years of experience in operations, ideally in market data administration, data licensing or vendor management within financial services

Excellent communication and collaboration skills

Highly organized, able to manage many recurring deadlines across multiple counterparties

Ability to read and interpret contract and licensing terms

Strong Excel/Google Sheets skills

Exceptional attention to detail and accuracy

Who You Might Be (Nice-to-Haves):

Familiarity with exchange market data policies and usage reporting (e.g. NYSE, Nasdaq, Cboe, OPRA, CTA/UTP)

Experience with market data inventory and usage reporting tools

SQL or scripting experience to help automate reporting

Experience or understanding of financial markets

Experience working in a fast-paced environment and able to self-manage

Comfortable working remotely