Manager, Global Procurement Phones
Priority Application Deadline: September 10, 2026 or until we receive a critical mass of applications
About this role
Phones are core to how GiveDirectly delivers cash — recipients need one to receive mobile money — and we buy close to a million of them a year across our country programs. That means constant coordination: what each country needs and when, which suppliers can deliver it, whether the price is fair, and what happens when a batch arrives damaged or a shipment runs late.
This role owns that end-to-end: forecasting demand with Programs, managing supplier relationships and orders, and keeping price, delivery, and quality on track across every country we operate in.
Reports to: Senior Manager, Global Supply Chain
Level: Manager
Location: Remote, Nairobi preferred; open to any GiveDirectly country office (New York, Washington DC, Nairobi, Kampala, Kigali, London) for the right candidate, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our current list of eligible countries to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
What success looks like:
Metric
Definition
What Good Looks Like
On-Time-In-Full (OTIF)
% of phone orders delivered to country programs on the agreed date, at the agreed quantity
Consistently high OTIF, with early flags on any order at risk
$ Saved
Cost savings vs. baseline/list price achieved through negotiation, sourcing, and consolidation
Demonstrated year-over-year savings across phone spend
Programs Satisfaction %
Country Programs teams’ rating of responsiveness, communication, and reliability of phone supply
High and improving satisfaction scores, with issues resolved quickly
What you’ll do:
Forecasting & planning
Partner with Programs and country Operations & Procurement Managers (OPMs) to build and maintain rolling phone demand forecasts by country and model
Translate forecasts into purchase timelines that avoid both stockouts and overstock
Sourcing & supplier management
Own supplier communication for feature phones and smartphones
Run RFQ/RFP processes to bring on new suppliers where needed, in coordination with country procurement teams
Track supplier performance and address quality, pricing, or reliability issues directly with vendors
Order & payment management
Process and track purchase orders from request through delivery
Coordinate with Finance on vendor payments, invoice discrepancies, and budget tracking
Manage returns, warranty claims, and defective-device resolution with suppliers
Reporting & continuous improvement
Track and report OTIF, cost savings, and Programs satisfaction on a regular cadence
Flag emerging risks — price increases, supply shortages, customs delays — before they affect delivery
Work with the Phone Inventory System Lead and Global Supply Chain on inventory visibility as new tooling comes online
What you’ll bring:
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve
Language Requirement: English
2+ years in procurement, supply chain, or vendor/category management; electronics, telecom, or hardware sourcing experience is a strong plus
Experience with demand forecasting and purchase order management
Strong negotiation skills and a track record of managing supplier relationships, including resolving commercial disputes like returns and warranty claims
Professional experience working in one or more African countries is required for candidates based outside the continent.
Comfort coordinating across multiple African countries, time zones, and stakeholder groups (Programs, Finance, country OPMs)
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary: $99,440
Bonus at Target Performance: 10% (~$9,944, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,634 in 2025)
Estimated Total Compensation at Target: $109,384+
Annual Benefits Stipend: $21,393
United Kingdom
Base Salary: £66,150
Bonus at Target Performance: 10% (~£6,615, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £7,740 in 2025)
Estimated Total Compensation at Target: £72,765+
Annual Benefits Stipend: £2,760
Kenya
Base Salary: $65,000
Bonus at Target Performance: 10% (~$6,500, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,605 in 2025)
Estimated Total Compensation at Target: $71,500+
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
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