Junior Payment Monitoring Analyst @ HeyBlu

Junior Payment Monitoring Analyst @HeyBlu

HeyBlu is a Romanian e-money licensed fintech company that aims to provide financial services to customers and merchants operating in the e-commerce space. Our vision is to increase the financial power of e-commerce buyers & sellers, making a positive impact in their everyday lives. We do this by extending the purchasing power of retail shoppers in easy and convenient ways, while also helping e-commerce merchants with the capital needed to grow their business.

Being part of eMAG group, the largest e-commerce player in Romania, HeyBlu is focusing on building a financial offering for customers and merchants operating within the eMAG ecosystem by implementing an “embedded finance” approach. As part of the global Prosus group, we share the same purpose: “Improving everyday life for billions of people through technology”. In the HeyBlu team we are building an entrepreneurial, results-driven, agile, and collaborative culture based on the core values we share across the group: ownership, accountability, innovation, adaptability and customer focus.

What you’ll have to do:

Analyze transaction data to identify trends, anomalies, and opportunities across merchant portfolios, payment volumes, and success/decline rates

Monitor and investigate errors & unusual events in the payment process

Maintain reports and dashboards that track key payment KPIs such as approval rates, error rates, settlement volumes, and revenue per merchant

Query internal databases using SQL to extract, clean, and validate data for recurring and ad-hoc analyses

Support reconciliation activities between processor, acquirer, and internal records, flagging discrepancies and helping investigate root causes

Partner with Operations, Risk, Finance, and DevOps teams

Suggest improvements to existing reports, processes, and data quality, and take initiative in testing new ideas

What makes you a good fit:

1-2 years of professional experience in a data analysis environment (e.g., business analyst, reporting analyst, data analyst, finance or operations analyst)

Experience in fintech, payments, banking, or e-commerce is a plus, but not required

Fairly fluent in Excel: pivot tables, formulas, data cleaning

Beginner-level SQL: able to write basic queries (SELECT, JOIN, GROUP BY, filtering) and eager to grow

Good command of English

Curious, analytical, growth minded