Senior Deal Desk Analyst - APAC
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals. For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone.
Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product and contractual guidelines. Deal complexity is increasing as the function provides more structuring guidance and the company evolves toward consumption-based pricing.
You’ll join a growing, decentralized function and work closely with APAC Sales, Revenue Operations, Finance, Legal, Product, Marketing and other teams. You’ll receive support from colleagues in other regions as you ramp, then take increasing ownership of regional deal support and make well-reasoned decisions within established guardrails.
In this role, you’ll:
- Partner with APAC Sales to structure, price and quote complex deals, applying your understanding of our licensing, subscription and consumption based pricing models to recommend solutions that meet customer needs and align with company guidelines.
- Review deal requests, analyze pricing and discounts, and present clear recommendations to business approvers.
- Guide Sales through negotiations, contract objections, alternative deal structures and non-standard order-form requirements.
- Work with Legal, Product, Finance, Revenue Operations and other teams to resolve complex commercial issues and support accurate forecasting and order booking.
- Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones.
- Help Sales leaders prioritize opportunities around month-end, quarter-end and year-end deadlines.
- Apply sound commercial judgment and clearly explain recommendations, risks and trade-offs.
- Troubleshoot complex quoting issues in Salesforce CPQ or similar systems, and share recurring deal insights with the team.
- Identify and deliver improvements to workflows, documentation and system automation.
- Build expertise in consumption-based pricing as Chainalysis’ commercial models evolve.
We are looking for candidates who have/are:
- Experience in the technology industry, ideally in RevOps, Sales Operations, Deal Desk, business partnering, order management or a related function supporting Sales teams.
- Familiarity with SaaS subscription pricing and the ability to understand how commercial terms and pricing structures support customer needs and company objectives.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount and commercial analysis.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to make and explain reasoned decisions at the appropriate level, without needing to escalate every issue.
- Comfort working independently in a fast-paced environment with ambiguity, changing priorities and time-sensitive requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A strategic, adaptable and growth-oriented mindset, with the potential to take on increasing ownership over time.
- Proven ability to work effectively with stakeholders across APAC markets and different working styles.
- Working with APAC teams or navigating regional differences in stakeholder needs and ways of working.
- We value potential, strategic thinking and adaptability alongside relevant experience. Direct Deal Desk experience is helpful, but experience supporting Sales through RevOps, Sales Operations, business partnering or order management can also be relevant.
Nice to have experience:
- Supporting Sales teams with consumption-based pricing models.
- Structuring or reviewing commercial deals, including basic deal-desk or order-management experience.
- Supporting sales to crypto exchanges, fintech companies or payment providers.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
- Experience in crypto or blockchain; this is a plus, not a requirement.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office