IT Systems Engineer: Cloud Infrastructure
What You’ll Do:
The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running GPU workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and client workloads to maintain the integrity of our cloud platform. If you’re excited about supporting bleeding-edge bare metal GPU environments, this is the team to join.
About the Role:
As a Bare Metal Support Engineer, you’ll operate and support CoreWeave’s expansive GPU fleet across data centers in the U.S., Europe, and beyond. You’ll work directly with customers, internal engineering teams, and data center technicians to ensure the performance, reliability, and scalability of GPU infrastructure. Your day will involve both hands-on technical troubleshooting and strategic collaboration to improve infrastructure and service delivery.
In this role, you will:
Provide high-level support for customers leveraging bare metal GPU fleets on CoreWeave Cloud.
Diagnose and triage hardware, firmware, and infrastructure issues across data center environments.
Coordinate remote troubleshooting and interventions with Data Center Technicians.
Collaborate with internal engineering teams to improve reliability, automation, and system performance.
Maintain internal documentation, including troubleshooting guides and best practices.
Participate in on-call rotations and respond to production incidents as needed.
Who You Are:
Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting.
Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment.
Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency.
Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments.
Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools.
Hands-on experience with firmware updates, BIOS configurations, and driver management.
Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers.
Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms.
Experience in scripting and automation (Python, Bash, Ansible, or similar).
Wondering if you’re a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don’t check every box. Here are a few qualities we’ve found make someone successful on our team. If some of this describes you, we’d love to talk.
You’re curious about Kubernetes, Docker, and containerized infrastructure
You have strong problem-solving skills with a proactive and analytical mindset.
You have excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is $182,000 to $242,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).