IT Systems Administrator | Digital Operations

We are actively seeking a skilled Systems Administrator to join our IT support team. Your responsibilities will include maintaining and managing our software, hardware and networks across all of our sites with a special emphasis on our Government Programs in a CMMC governed environment. This position requires an importance on providing outstanding customer service and will be the last point of issue escalation internally for identifying and resolving system issues.

How you will contribute to revolutionizing electric aviation:

Provide system administration of our cloud and on-premise environments, mainly supporting Government Programs but also supplementing our commercial environment team members

Support all aspects of Microsoft 365 including Entra ID, Azure, and Microsoft Domain Services

Support Windows configuration and security via Microsoft Intune

Support iOS configuration and security via a Mobile Device Management (MDM) platform

Support Linux configuration and security via domain management and RMM tools

Have a working knowledge of tasks such as DNS, certificates, and encryption

Implement system changes as they relate to governance frameworks such as CMMC

Organization of upgrades and maintenance for networks and systems with minimal downtime

Configuration, monitoring and maintenance of backup and replication routines, including documentation and testing

Organization, configuration and implementation of regular disaster recovery drills, with regular review of the procedure and documentation

Monitoring of systems and networking infrastructure using platforms such as PagerDuty

Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems

Provide Tier 2 technical support for all offices and employees

Creation and maintenance of IT-related documentation and training material

Closely collaborate with the Information Security team to remediate vulnerabilities and harden the environment

Minimum Qualifications:

8 years or more managing information systems and networks

Expert level of understanding managing Microsoft 365 cloud offerings

Experience using Powershell, Python, and other languages to script common tasks

Must be a U.S. citizen, eligible for a U.S. Department of Defense (DoD) security clearance

Above and Beyond Qualifications:

Expert-level understanding of Conditional Access and other Microsoft Cloud-native security tools

Experience managing on-prem backup solutions

Experience with Fortinet firewalls and networking products

Exposure to Splunk or other SIEM platforms

Ability to administrate/implement Azure cloud services

The wage listed here reflects our best faith estimate for this role. We pay competitively and base compensation on a variety of factors including skills, experience, industry background, and the evolving needs of the role. We remain committed to fair and equitable pay and we're happy to discuss during the interview process.

Compensation

$80,000—$95,000 USD