IT Support Specialist

About the role

We are looking for an IT Support Specialist for our team in Madrid who can help us support our employees all around the globe. The tasks consist on the following:

Service Desk & Helpdesk: Preparing laptops for new employees and provide onsite and remote support to our employees globally, both with Windows and macOS.

Plan, design and develop our IT environment and any processes that can be automatized.

Prepare the onboarding and IT material for new employees.

Manage our Google systems and licences.

Manage tech material

Support and maintenance of audiovisual equipment in meeting rooms.

Support our offices around the world.

Collaboration and maintenance of the quality and environmental management system.

Make proper use of the resources provided by the organization.

Carry out appropriate segregation of waste.

About you

+1 year of experience in a similar position.

Good communication skills in English and Spanish (other languages are welcome).

Experience installing and managing networks is desirable

Experience in a fast-paced environment would be a plus.

Desirable to have knowledge about Jira or other ticketing tools.

Be decisive and organised.

Love being part of a dynamic team in a growing company.

Benefits & Perks:

Attractive compensation package consisting of base salary

Opportunity to have a real impact in a high-growth global category leader

40% discount on all Fever events and experiences

Work in a location in the heart of Madrid. Home-office friendly

Health insurance

Gympass membership

English Lessons

Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.

Responsibility from day one and professional and personal growth

Great work environment with a young, international team of talented people to work with!

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