Inside Sales Representative II

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)

Paid holidays and flexible, take-it-as-you-need-it paid time off

Monthly tech reimbursements

A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As an Inside Sales Representative II (internally titled Success Advisor - Business Solutions), you serve as a vital bridge between our company and the customers who rely on our platform. You excel at managing the full sales cycle, from initial engagement to account management, with a strong focus on increasing adoption and value for our Pros. Through a consultative selling approach, you address the unique challenges and objectives of service professionals, fostering trust and building connections beyond a transactional sale. You play a key role in driving the success of our Accounting and Payroll teams while continually improving the lives of our service professionals (our Pros).

What you do each day:

Use a consultative selling style centered around understanding Pros' specific challenges and objectives

Drive the complete sales cycle, from booking to closure.

Collaborate with the team to drive new service attachments, increasing usage as a percentage of Pros' Gross Merchandise Volume (GMV), and boosting Monthly Recurring Revenue (MRR) per managed account

Build trust and deeper connections with Pros by empathizing with their pain points and positioning the platform as a long-term solution

Maintain daily activity metrics, balancing calls and attended demos

Stay informed on product and technology developments to provide updated, relevant advice to customers

Track customer engagement and satisfaction, addressing any concerns or challenges promptly to ensure continued success

Serve as a mentor and role model to junior team members, sharing best practices and insights

Qualifications:

2-3+ years of experience in a full-time sales role

Bachelor’s degree or equivalent work experience preferred

Experience with Payroll and Accounting

CRM experience (i.e., Salesforce, HubSpot)

Proven ability to develop strong relationships with customers and act as a trusted consultant

Experience in managing the entire sales cycle, including closing deals and ongoing account management

Experience using AI tools to increase quality and efficiency of work

What will help you succeed:

Established credibility with service professionals, preferably within industries like HVAC, plumbing, electrical, carpet cleaning, or maid services

Strong problem-solving skills and a proactive, self-starting attitude

Ability to thrive in a fast-paced, team-oriented environment

Capacity to understand and address customer needs effectively and efficiently

Location Dependent Information:

This role is open to candidates, with an expected base hourly rate of $20.24-$23.56 and annual on-target earnings of $70,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.