Inbound Success Coach (ISC) - German and English Speaker [HD]
Inbound Success Coach - German & English Speakers
Role Overview
Our mission at HubSpot is to help millions of organizations grow better. The Inbound Success Coach (ISC) plays a critical role at the beginning of that journey—engaging with prospective customers, addressing their questions, and identifying potential sales opportunities.
You’ll work with a high volume of inbound demand across chat, phone, and web channels, helping businesses understand how HubSpot can support their goals. This is an entry-level role designed to build foundational sales skills, including customer conversations, qualification, and pipeline creation, with a clear path for growth within the Sales organization.
You are the first human interaction in the sales process, helping prospects navigate their initial experience with HubSpot while identifying and qualifying potential opportunities for the sales team.
What You’ll Do:
Manage a high volume of inbound inquiries from prospects via chat, phone, and web channels
Engage prospects in conversations to understand their goals, challenges, resolve their queries, and guiding them toward relevant next steps
Identify, prioritize, and route high-quality sales opportunities to Account Executives
Operate consistently in a fast-paced, high-activity environment while maintaining quality across every interaction
Achieve booked meetings rate and meetings to deal rate metrics (targets based on region)
What We Are Looking For:
Fluency in English & German
Strong communication skills, with the ability to engage prospects, guide conversations, and build rapport quickly
A clear motivation to start and grow a career in sales, with energy for working toward goals and measurable outcomes
Curiosity and a problem-solving mindset when understanding customer needs and business challenges
Comfort handling a high volume of daily interactions while staying organized and consistent
Resilience and adaptability in fast-paced, performance-driven environments
Coachability and a willingness to learn, apply feedback, and continuously improve
What Success Looks Like in This Role:
You perform in a competitive, target-driven, high volume environment.
Motivation to go above and beyond to achieve goals and metrics.
Be proactive and take ownership to drive results
Stay consistent and resilient while managing a high number of daily interactions, maintaining focus and energy throughout the day
Be coachable and continuously improve how you qualify and convert opportunities based on feedback and experience
Where You’ll Work
Location: Ireland
Work setup: In-office
Schedule: Monday to Friday. Schedules may shift depending on the market and business needs to support inbound demand.
Applications must be submitted in English.
Applicants must be currently based and have working rights in the country the job is being advertised.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.
This resource will help guide how we recommend thinking about the range you see.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
€55.000—€55.000 EUR