Garage Porter

Garage Porter

Organization: Florida Panthers Hockey Club

Department: Parking

Reports To: Senior Manager, Parking

FLSA Status: Non-Exempt (Hourly)

Employment Type: Part-Time

Location: A&E District Garage, 101 SW 5th Ave, Fort Lauderdale, FL — On-Site

Schedule: Saturday/Sunday 6:00 AM – 2:30 PM; Monday/Tuesday 5:00 PM – 1:30 AM

Job Summary

The Garage Porter is responsible for supporting the efficient and seamless operation of the parking facility while providing a level of service that exceeds customer and client expectations. Based on the specific needs of each location, Garage Porters perform general maintenance and repairs on parking equipment and related facilities. The Garage Porter collaborates closely with the Senior Parking Manager, Parking Ambassadors, and Facilities Director to ensure operational and service standards are consistently maintained.

Essential Duties & Responsibilities

Assist with the installation and removal of signage, litter collection, and garbage disposal

Represent the organization appropriately when accidents or incidents occur within the facility

Coordinate with property security as needed regarding garage- or parking-related concerns

Assist with the repair and maintenance of damaged gate arms

Provide direct, face-to-face customer service, ensuring that guest satisfaction remains a top priority

Maintain a clean, organized, and hazard-free work site in accordance with location-specific requirements, using the appropriate equipment provided

Maintain responsibility for and proper control of the tools and equipment necessary to perform assigned duties

Communicate with Ambassadors or Senior Parking Manager regarding matters relevant to parking operations

Document all issues and incidents and promptly report them to an Ambassador

Serve as a front-line representative of the organization, recognizing the importance of this role in the overall guest experience

Wear the required uniform while on duty and maintain a neat, professional, and well-groomed appearance

Complete additional projects, tasks, and event-related assignments as directed

Qualifications

High school diploma or GED required

Valid driver's license required

Prior experience performing general repairs and maintenance duties

Basic proficiency in the safe use of power tools; familiarity with various types of parking-related equipment and machinery

Basic technical education or training

Strong organizational skills with excellent attention to detail

Excellent verbal communication skills; must be friendly, level-headed, cooperative, and capable of working independently

Position Type / Expected Hours of Work

This is a part-time, non-exempt (hourly) position. Required schedule: Saturday/Sunday 6:00 AM – 2:30 PM and Monday/Tuesday 5:00 PM – 1:30 AM.  #LI-DNI