Field Service Engineer, Medium Voltage II, Western

Field Service Engineer, Medium Voltage II, Western

Field based, Western region: Arizona, California, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming

LOCATION AND WORK MODEL

This position is field based and covers the Western region, which includes Arizona, California, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming. Candidates must reside within the Western region. This position requires significant regional travel, with occasional travel elsewhere in the United States.

PURPOSE OF THE POSITION

The Field Service Engineer, Medium Voltage II serves as an experienced field resource who assists crews performing testing, maintenance, and troubleshooting of Medium Voltage equipment and systems. This role performs technical work, ensures safety compliance, and supports customers and critical field operations. It combines solid technical expertise with project ownership and coordination to ensure safe, efficient, and high quality execution of Medium Voltage and High Voltage work across a wide range of electrical equipment and systems.

PRIMARY DUTIES / RESPONSIBILITIES

Attends daily job site safety briefings, proactively identifying, eliminating, and mitigating hazards.

Assists crews in the testing, inspection, and maintenance of high, medium, and low voltage electrical equipment.

Installs, tests, and maintains electrical apparatus, including SF6, vacuum, and low voltage circuit breakers, transformers, grounding systems, battery systems, and switchgear.

Performs troubleshooting of electrical and control systems, assists in determining root cause, and implements corrective actions.

Analyzes test results using an understanding of electrical theory to validate system performance and identify deficiencies.

Consults schematics, wiring diagrams, manuals, and engineering resources to optimize equipment functionality and resolve issues.

Performs repair, replacement, and maintenance activities to ensure reliable restoration of equipment and systems.

Conducts DGA sampling and applies the results of DGA reports to determine the correct course of action.

Repairs external leaks and performs cold weld patches on Medium Voltage transformers.

Manages project documentation, including test reports, discrepancy lists, and closure packages.

Supports project planning, resource coordination, and work sequencing to optimize field efficiency.

Serves as a field point of contact for customers, providing updates, addressing concerns, and ensuring expectations are met.

Collaborates cross functionally with the Global Service Organization, Quality, and suppliers to provide customers with Root Cause Analysis of failures, and keeps customers informed of RCA status.

Maintains professional relationships with clients, contractors, and internal teams.

Other duties may be assigned or required.

REQUIRED QUALIFICATIONS

Field Service Foundation

A bachelor’s or associate degree in electrical or electronic technology, or equivalent experience.

3 to 5 years of relevant industry experience.

Ability to analyze and solve problems effectively.

Ability to work nonstandard business hours occasionally to support service customer contracts, including weekend or night work when customer requirements at the site call for it.

A valid driver’s license and a driving record that meets SMA insurance requirements, since a company vehicle is assigned to this role.

Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel.

Medium Voltage Specialization

Experience installing, testing, and maintaining circuit breakers, transformers, grounding systems, battery systems, and switchgear.

Familiarity with high voltage test equipment and the ability to interpret its results.

Certifications through the AVO Training Institute or another accredited institution or trade school, either already obtained or completed upon hire with SMA sponsorship:

Medium Voltage Transformer Levels I and II

Switch Gear and Circuit Breaker Maintenance with grounding and bonding

Electrical Safety for Utilities

Substation Maintenance I and II

PREFERRED QUALIFICATIONS

Experience with pad mounted transformers, Medium Voltage terminations, and operation of switchgear.

Industry certification programs, such as AVO, oil analysis, or manufacturer programs.

Knowledge of solar or alternative energy markets.

Knowledge of the National Electric Code.

TRAVEL REQUIREMENTS

Extent of responsibility: Regional.

Travel: Approximately 80% travel, primarily to customer sites across the Western region, with occasional travel elsewhere in the United States and internationally.

Standard rotation: Approximately two weeks on site at a time, with weekends home possible when site conditions allow.

First year onboarding: Travel is heavier during the first year, including 2 to 3 weeks of mandatory inverter training at SMA America headquarters in Rocklin, CA, and extended on the job field training at project sites alongside experienced team members, which may require two weeks or more away from home at a time.

Schedule changes: Travel schedules may shift based on customer needs, site conditions, and project timelines.

PHYSICAL REQUIREMENTS

While at site, the employee is required to stand, walk, talk, hear, and observe surroundings.

The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.

The employee must routinely lift up to 50 pounds.

The work environment is constrained to a field service environment, with occasional functions in a corporate office.

The employee is occasionally exposed to electrical hazards and to weather of extreme temperatures.

The noise level in the work environment is usually moderate.

WE OFFER

Compensation: $39.00 to $47.00 per hour, dependent on experience and qualifications.

Benefits: Comprehensive health, dental, and vision coverage, including $0 premium options.

Work Model: Field based, with a home office in the Western region and a company vehicle provided.

Certification: AVO certification training sponsored by SMA.

Retirement: 401(k) plan with company match.

Growth: A defined path to Level III, with professional development and training.

Culture: Collaborative and innovative work environment.

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible.

AI GENERATED APPLICATION MATERIALS

We review all resumes and application materials for AI generated content. Submissions that show evidence of AI manipulation, including AI written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com.