Documentation Tools Manager

We are looking for a manager to lead the Documentation (Doc) Tools team supporting the Builder Experience department. Reporting to the Information Development Director, you will be leading a team of engineers who support the help.okta.com and developer.okta.com sites as well as the teams who contribute and create content for those sites (Information Development, Builder Advocacy, and Content Strategy).

What you’ll be doing

Lead a team of engineers responsible for building and maintaining the help.okta.com and developer.okta.com content sites.

You’ll lead the adoption of AI across your team’s day-to-day deliverables, integrating it thoughtfully to improve your internal stakeholder’s productivity, quality, and speed.

Work closely with the Doc Tools leads to develop and implement our roadmap.

Recruit great engineers to accelerate our work.

Mentor, retain, and develop engineers as they advance in their own careers.

Establishing clear priorities, expectations, and accountability for individuals and team

Collaborate with the Doc Tools leads to assist in delivering projects on the Builder Experience roadmap.

What you’ll bring to the role

Have managed software engineering teams with end-to-end ownership over their technical stack and production performance.

Hands-on experience with AI-assisted development tools such as GitHub Copilot, Codex  and Claude, with the ability to integrate them effectively into day-to-day engineering workflows.

Are excited to build an amazing product - and believe the best way to do so is by leading and empowering engineers.

Are familiar with CI/CD tools such as GitHub, CircleCI, Vercel and Artifactory.

Have successfully built high-performing engineering teams.

Have opinions on topics like build tooling, CI/CD pipelines and technical debt.

Are comfortable leading geographically distributed teams.

Thrive on autonomy, and use it to get stuff done.

Desired knowledge

Experience working with a documentation team.

Knowledge of DITA, documentation tools, and writer processes.

Localization experience.

Required education and experience:

10+ years of experience as an engineer with significant frontend experience.

3+ years of experience building and leading a team of engineers.

Deep understanding of at least 1 major cloud provider (AWS/Azure/GCP)

3+ years of technical management experience.

Bachelor's in CS, or equivalent

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