Director of People Experience

Compensation: $170,000-$190,000/year

Team & Position Details:

As a Director of People Experience, you will be reporting to the CHRO in a senior people leadership role that sits at the intersection of strategy and execution. This leader will own the full employee lifecycle experience at Virtru, from how we recruit and onboard to how we grow, recognize, and develop our people. They will build and lead a team of HR Business Partners and recruiters while also owning enterprise-wide programs across performance management, engagement, org design, career pathing, recognition, and talent acquisition.

This is a role for a builder and operator. You have scaled people functions inside fast-moving, product-led companies and understand the unique demands of a high-growth environment, where speed, judgment, and systems thinking are equally critical. You bring deep experience in the cybersecurity or adjacent regulated-tech space, and you've navigated the complexities of private equity or venture-backed growth, international expansion, and rapid headcount scaling.

This role is hybrid in nature, spending a few days each week in our DC headquarters.

As a Director of People Experience, your responsibilities will include:

HRBP Team Leadership & Business Partnership

Lead, develop, and scale a team of HR Business Partners aligned to Virtru's business units.

Evaluate, pilot, and scale AI tooling across the people tech stack: ATS/sourcing agents, interview intelligence, engagement sentiment analysis, workforce analytics, learning platforms, and HR service delivery.

Set the vision and operating model for how HRBPs partner with the business: embedding deeply in their units while delivering consistent, enterprise-wide people outcomes.

Coach HRBPs to serve as trusted advisors to senior leaders, translating business strategy into people actions, anticipating workforce risks, and driving sound HR execution.

Establish clear accountability frameworks for HRBPs across talent, employee relations, engagement, and change management.

Partner with ELT members and senior leaders directly on complex, sensitive, or high-stakes people matters, serving as an escalation point and strategic advisor.

Mentor and build career paths for HRBPs aligned to company need and strategy.

Performance Management & Feedback Culture

Partner with the CHRO to develop Virtru's end-to-end performance management program, including review cycle design, calibration, manager coaching, and post-review communication.

Build a feedback culture aligned to Virtru values and operating principles that is continuous, honest, and development-oriented.

Use talent and performance data to identify trends, surface risks early, and drive proactive action. Design and implement scalable performance improvement frameworks that support both high performers and employees who need redirection.

Employee Engagement & Culture

Lead Virtru's employee engagement strategy from survey design and cadence to action planning and leadership accountability.

Translate engagement and sentiment data into targeted, actionable initiatives that measurably improve the employee experience.

Partner with senior leaders to ensure culture and operating principles are reinforced through behaviors, decisions, and systems.

Monitor employee health indicators (attrition, tenure, morale, eNPS) and develop and suggest proactive measures when patterns emerge.

Org Design & Organizational Effectiveness

Lead organizational design work across Virtru, diagnosing structural inefficiencies, recommending changes, and supporting execution with discipline and communication rigor.

Partner with HRBPs and ELT on workforce planning, headcount allocation, and span-of-control analysis, especially during periods of growth or reorganization.

Support global expansion efforts by building people frameworks that travel across geographies while respecting local requirements and norms.

Recognition & Rewards Philosophy

Design and operate Virtru's recognition programs, both formal and informal, in ways that are equitable, meaningful, and aligned to company values.

Partner with Total Rewards on compensation philosophy, promotion equity, and leveling to ensure recognition goes beyond programs to systemic fairness.

Ensure leaders are equipped and empowered to recognize contributions in ways that reinforce the behaviors Virtru values most.

Career Pathing & Talent Development

Partner with Total Rewards to build and maintain Virtru's career framework,  including job families, levels, competencies, and development pathways for individual contributors and managers.

Partner with HRBPs and business leaders on succession planning, high-potential identification, and leadership pipeline development.

Create internal mobility pathways that reduce regrettable attrition and leverage talent across the organization.

Design learning and development programming that is practical, manager-enabled, and tied directly to business outcomes.

Recruiting & Talent Acquisition

Own talent acquisition strategy at Virtru ensuring aligned to the operating principles, including the operating model, tooling, sourcing philosophy, and candidate experience standard.

Lead and develop the recruiting function, ensuring best practices and workflows allow full-cycle capability from sourcing through offer and onboarding across all business units, and enabling HRBPs to build recruiter career paths.

Bring a data-driven lens to talent acquisition by reporting metrics like time-to-fill, offer acceptance, source quality, and pipeline health to continuously improve.

Ensure the recruiting function scales effectively with Virtru's growth, including for global and high-volume hiring needs.

Skills that will help you thrive in this role:

8+ years of progressive HR experience, with at least 3–5 years in a senior people leadership role managing global teams and programs at scale.

Bachelor's degree in related field, or equivalent experience.

HR certifications (SPHR, SHRM-SCP, PHR, or SPHR).

Experience with HCM, ATS, and people analytics platforms at scale.

Prior experience working directly with a CHRO or CPO in a strategic capacity.

Proven experience scaling a global people function inside a company on a trajectory to and through $100M ARR.

Demonstrated hands-on experience deploying AI tools within an HR or people function.

Experience in product-led growth organizations, with a strong understanding of how these dynamics shape talent needs, culture, and organizational design.

Cybersecurity industry experience (or adjacent regulated-tech: defense, govtech, fintech) with deep understanding of mission-critical environments, compliance mindsets, and security-first culture.

Private equity or venture-backed company experience with demonstrable experience operating with discipline under investor lens and how to make decisions that balance people-first values with business urgency.

Direct experience leading through high employee growth phases managing rapid global headcount scaling without sacrificing quality of hire, culture, or manager effectiveness.

Hands-on experience designing and executing global expansion people strategies, including international hiring, compliance considerations, and building culture across geographies.

Virtruvian qualities that will set you up for success:

Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence

Strong sense of urgency with an action-oriented mindset

Able to collaborate and adapt to shifting priorities as business needs evolve

Comfortable with asynchronous communication including slack, email, zoom, etc.

Perks & Benefits:

At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…

A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge.

A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.

Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!

Access to an Employee Assistance Program

Access to Headspace, a mental health app tailored to your specific needs.

A flat 3% contribution to your retirement account

A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.

In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DB&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority.

Additional perks include:

Competitive compensation

Generous parental, medical, and bereavement policies

Uncapped commissions for Sales roles

401K contribution and stock options

Full medical, dental, and vision benefits

New Hire Swag and IT Welcome boxes

Structured semi-annual 360° performance reviews