DevOps Lead EMEA
This role is located in Budapest, Hungary - We are a hybrid work environment and are in the office 3+ days/per week.
Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."
About You:
You're an infrastructure leader who believes the best systems run themselves and the best teams keep growing. You bring a bias for action and a continuous improvement mindset: if something can be automated, you automate it, and if a system is fragile, you make it robust. You're equally comfortable diving into a production incident and partnering with developers to make their lives easier. As the regional lead for Europe, you'll hire, develop, and coach a team of DevOps Engineers and partner with the US lead to run Tulip's infrastructure as one global team.
What skills do I need?
7+ years of DevOps or infrastructure engineering experience, including 1-2+ years as an engineering manager
Experience coaching and developing engineers and running team rituals, ideally across regions and time zones
Hands-on experience owning production cloud environments at scale with tools like Kubernetes, Terraform, and AWS and/or Azure
Solid understanding of observability and site reliability practice (e.g., Prometheus, Grafana) in a fast-growing SaaS environment
Experience managing databases and messaging systems at enterprise scale
Nice to have: scripting or programming experience in Go, TypeScript, Python, or Bash
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Key Responsibilities:
Lead the EU TechOps team: recruiting, one-on-ones, performance evaluation, career development, and regional on-call coverage in coordination with the US team
Provide technical leadership for Tulip's cloud and operational infrastructure, in partnership with the US lead
Monitor system health, performance, and availability to ensure high uptime
Coordinate diagnosis and resolution of incidents and infrastructure bottlenecks, and run post-incident reviews
Work with Engineering and Product teams to improve deployment processes and system workflows
Define security and compliance best practices, maintain runbooks and escalation paths, and report to senior leadership
Key Collaborators:
Application Engineering and QA teams
Edge & Hardware teams
Product Management and Customer Support
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.
We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
Direct impact on product and culture
Private Healthcare insurance
Company equity
Virtual company events and happy hours
Flexible work schedule and unlimited vacation policy
Team Lunches in KFT Hub and office snacks
Learning & Development benefits
HU Eyeglass Benefit
An inclusive, dog-friendly office with diverse and inspiring colleagues
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.