Customer Success Manager DACH
Enginy AI is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what truly matters: selling. By automating manual prospecting, we help optimize workflows, ensuring a predictable and scalable sales pipeline—no wasted time, just results.
After successfully raising €5 million in a landmark seed funding round, we are looking to grow our teams and scale in key markets..
We’re looking for an Customer Success Manager DACH to build and own Enginy’s IT, security, and compliance infrastructure as we grow.
About the role
As Customer Success Manager DACH, you will manage a portfolio of customers in the German-speaking market and ensure they remain successful and engaged with Enginy.
Customer Retention
Proactively manage accounts to minimize churn and secure renewals
Identify risks early and build engagement plans with customers
Customer Success
Lead onboarding and ensure customers reach their first value milestone
Build strong relationships with key stakeholders
Account Management
Maintain accurate CRM data, health scores, and renewal timelines
Use product usage and feedback to manage account health
About you
Native German speaker
2–5 years experience in Customer Success in B2B SaaS
Strong communication and relationship-building skills
Proactive and ownership-driven mindset
Comfortable using CRM and customer success tools
What we offer
💰 Competitive salary tailored to your experience.
🎯 Enticing performance bonuses that you won’t see anywhere else.
💳 Flexible remuneration through Cobee.
🏦 Pension Plan through Arca
📅 Short Fridays all year round and extra days of vacation for your birthday and Geneversary.
🏠 Yearly Work From Home allowance (24 days for Customer Facing functions / 48 days for Product & Engineering and Admin)
🌎 Full Work From Anywhere weeks during August & End of the year.
🏋🏻♂️ A discount on a premium gym (with spa access) just a step away.
🍏 Free fresh fruit to help you care for your health.