Content Strategist
Position summary
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Content Strategist to oversee and work on complex, long-term content projects that drive our mission forward. In this role, you will work on small teams to drive the content strategy forward for programs that affect millions of Americans. You will assist your fellow designers in developing tools, processes, and policies to support effective user-centered communications. Your work will also include drafting, editing, managing, and distributing content. The content strategist role requires an individual comfortable with rapidly evolving, ambiguous situations who are able to adapt to changing tactical circumstances and chart a course through uncertainty. You’ll bring us closer to the people we ultimately serve, and help set high standards for our teams in terms of simplicity, empathy, and accessibility.
What you'll do
Create content-focused strategic and tactical recommendations, such as content modeling and taxonomy development
Plan and implement scalable enterprise-wide content initiatives
Align diverse client stakeholders on a common goal
Develop content creation processes and editorial workflow
Build and adapt deliverables to meet client needs solving client problems with well-reasoned plans, strong communication, creative approaches, and optimism
Research and develop information architecture and content
Train and mentor mid-level teammates and external partners consultants
Required skills
Depth of experience leading complex, long-term content projects (E.g. CMS migration, content development)
Experience building information architecture specifically content hierarchy and information organization
Understanding of analytics planning and tracking
Experience with content curation or editorial planning
Ability to build and form strong relationships with the internal team and external partners
Self-directed, requiring minimal supervision
An adaptive, empathetic, collaborative, and positive mindset
Excellent written and verbal communication skills, technical and otherwise
Desired skills
Leverages a human-centric approach to building compelling storytelling
A strategic approach to leveraging multimedia as a part of designing and architecting engaging content
Experience developing content modeling and working with SEO and metadata
Familiarity with content management systems
Previous experience developing systems for re-using content and for architecting (organizing) information to be most effective for users is also helpful.
Comfortable sitting side by side with engineering or delivery management to go through details
Experience working in an agile, multidisciplinary team environment
Compensation
$92,700—$108,900 USD