Claim Specialist

About the role

The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims for our insured customers. As a team, Claims is about finding ways to help our clients solve cyber risk. As we continue to expand, we are seeking an experienced cyber claims adjuster to join our cyber claims team and to lend a hand in handling complex primary Cyber, Tech, and Media policies. You will also provide support to the underwriting team and manage/collaborate with a variety of vendors namely -  breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.

Responsibilities

Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators and other vendors

Participate in after-hours claim intake and incident response coordination as needed.

Evaluate full pending of claims in connection with the posting and recommending accurate reserves

Maintain accurate file documentation/information in our claims system

Analyze liability and damage data in connection with complex claims, maintain appropriate documentation

Analyze insurance coverage issues

Draft coverage letters

Intelligently manage and track third-party vendors and service providers work and spend

Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors

Identify settlement opportunities to maximize impact

Collaborate in the defense and resolution of claims

Provide data and analytic based-informational support to underwriters

Provide support to business development with regard to marketing

Liaise with partner carriers on a daily basis

Skills and Qualifications

3+ years of experience adjusting cyber claims

Juris Doctor or Bachelors Degree is preferred

Must be a licensed claims adjuster in your state of residence and able to obtain licensing in the following states: NY, TX, FL, GA, MI, WA, NC, CT, and AZ.

Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment

Excellent communication and interpersonal skills

Team-oriented with ability to excel in a collegial environment but work independently

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $95,000/year in our lowest geographic market up to $105,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

100% medical, dental and vision coverage

Flexible PTO policy

Annual home office stipend and WeWork access

Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!

Competitive compensation and opportunity for advancement