Chief of Staff to CIO & Head of PMO

The Challenge

The Chief of Staff & Head of the Project Management Office is a senior strategic and operational partner to the Chief Information Officer (CIO). This leader translates the CIO’s priorities into coordinated plans, measurable outcomes, clear executive decisions, and disciplined execution across the organization.

The role leads the CIO’s operating rhythm and communications while establishing portfolio-wide visibility, governance, and delivery practices for the organization’s projects and programs. It oversees financial and resource planning, performance metrics, executive reporting, organizational change and crisis coordination, and initiatives that strengthen culture and talent. The successful candidate combines strategic judgment and executive presence with strong program-management discipline, sound financial acumen, and the ability to bring people together across functions.

Your Mission

Team Scope

Directly leads or dotted line leads other Project Managers across the CIO organization with employees in Atlanta, Madrid and remote, with the possibility of more.

Provides direction across a global team.

Fosters an inclusive, collaborative, and accountable team culture across regions and time zones.

Key Responsibilities

Org Interaction

Serve as a trusted advisor and force multiplier to the CIO, helping shape priorities, assess trade-offs, and ensure the organization’s work is aligned to enterprise strategy.

Convert strategic priorities into an integrated operating plan, milestones, accountable owners, and measurable outcomes.

Run the CIO organization’s operating cadence, including leadership meetings, business reviews, planning sessions, decision forums, and follow-through on actions and commitments.

Prepare with the CIO for executive, board, and other stakeholder engagements with concise briefings, decision documents, presentations, and talking points.

Identify emerging risks, dependencies, decisions, and opportunities; elevate issues early with options and recommendations.

Strategy, Portfolio & PMO Leadership

Lead the CIO PMO and oversee portfolio governance, prioritization, delivery, and benefits realization.

Maintain visibility into strategic initiatives, risks, dependencies, resources, budgets, and outcomes.

Drive execution of high-priority, cross-functional programs and ensure alignment with business objectives.

Financial & Operational Management

Coordinate annual planning, budgets, forecasts, headcount, and investment governance.

Support business cases, funding decisions, and portfolio trade-offs.

Identify opportunities to optimize spending, resources, and technology investments.

Performance & Executive Reporting

Establish and manage organizational metrics, dashboards, and executive reporting.

Provide insight into delivery performance, service health, financial stewardship, and strategic outcomes.

Drive accountability through data-driven decision making.

Resource & Workforce Planning

Lead capacity and workforce planning across the CIO organization.

Align talent, skills, and resources to strategic priorities.

Support organizational design, succession planning, and capability development.

Communications, Change & Crisis Management

Lead internal communications and stakeholder engagement across the technology organization.

Support organizational change initiatives, adoption efforts, and executive messaging.

Coordinate leadership communications and readiness during major incidents and business disruptions.

You Are/Have

Qualifications

Significant experience in Chief of Staff role, or PMO lead, Sr. Program Management for many years, or similar leadership roles.

Proven success leading large portfolios, strategic initiatives, and cross-functional programs.

Experience with budgeting, financial planning, executive reporting, and workforce planning.

Strong executive communication, stakeholder management, and organizational change leadership skills.

Demonstrated ability to influence, drive alignment, and execute in complex environments.

12+ years of experience and a Bachelor’s degree in related field or 10+ years of experience and a Master’s degree in related field.

PMP certification

Extra Awesome

Experience supporting a CIO or senior technology executive.

Knowledge of enterprise technology, cybersecurity, infrastructure, business applications, or software delivery.

Relevant certifications in project management, change management, or business operations. PMP certification is highly preferred or other relevant certifications.

Extensive experience with ITIL management is highly preferred.

Experience dealing with audits, ISO/PCI/HITRUST/SOC 2 preferred.

Experience with privacy, security, risk, compliance project management is preferred.

Success Measures

Improved visibility, governance, and delivery of strategic initiatives.

Strong alignment of budget, talent, and resources to organizational priorities.

Effective executive reporting and operating rhythms.

Increased financial discipline and realization of investment benefits.

Successful organizational communication, change adoption, and crisis response.

Enhanced employee engagement, leadership effectiveness, and organizational performance.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range

$194,100—$291,150 USD