Channel Account Manager (Fluent in French) (Remote in France)

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.

Responsibilities:

Own and manage a large portfolio of established partner

Establish productive, professional relationships with key personnel in assigned partner accounts

Conduct initial onboarding and discovery with assigned partners

Send regular marketing and communications to partner sales reps

Develop joint marketing plans with premier and certified partners

Conduct strategic conversations and create business plans with key partners

Engage and guide partner sales and marketing teams on sales approach

Assess, validate and communicate partner needs on an ongoing basis

Perform brief product demos and partner portal walkthroughs to enable partners

Promote partners to attend partner portal walkthrough webinars

Assist partner adoption of KnowBe4 by adding reps to Partner Portal

Increase partner deal registrations through account mapping

Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads

Close Net New business

Maintain an accurate pipeline and forecasting

Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts

Support direct sales and customer success teams where needed to manage the overall partner relationship

Ensure partner compliance with partner agreements

Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Qualifications:

High school diploma or GED required

Bachelor’s Degree a plus

Familiarity with standard concepts, practices and procedures within the IT Security Field a plus

Experience with Channel Sales preferred

Experience with Gmail and Google Docs

Experience with Salesforce preferred

Must be able to demonstrate sales aptitude working with channel partners

Effectively manage and thrive in high-volume sales environment

Ability to gain a quick understanding of the needs and pain points of channel partners

Strong time management and organization skills

Excellent verbal and written communications

Good computer skills

Ability to leave an engaging message and sound interested

Must be comfortable working in a highly results oriented company