Career Advisor - Choices/SNAP

Career Team is looking to hire a Choices/SNAP Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager.

Your Impact on Career Team’s Success:

Provide Choices/SNAP case management services to eligible participants

Complete intake and eligibility determination for the given workforce program

Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods

Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system

Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals

Counsel clients on available job opportunities, training programs, and other services

Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities

Conduct orientation sessions, workshops, job clubs, and other group presentations for clients

Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation

Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements

Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts

Meet and/or exceed program benchmarks

Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision

Complete all required reports

Approach each day and task with a “ZAG” mindset

Other duties and projects as needed

The Ideal Qualifications for this Position Include:

Bachelor’s degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience

Strong communication skills and knowledge about community resources

Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions

Able to work with and relate to participants and be culturally sensitive

Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems

Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive

Ability to serve as a role model to customers and motivate them towards achieving goals

Ability to meet and/or exceed set goals and objectives

Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required

A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role:

Bilingual or Multilingual

Strong multitasking abilities and proactive approach to tasks

Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type: Full-Time, Non-Exempt Employee

Salary: $45,000 - $55,000 based on experience

Job Site: Onsite

Travel: 15% travel within the region. This role also requires travel to Corsicana twice per week for full-day onsite work