Business Development Territory Manager
Job Overview:
Are you a relationship-builder who's passionate about connecting people to life-changing care? As a Business Development Territory Manager at Kolmac Integrated Behavioral Health and its subsidiaries ("Kolmac" or the "Company"), you'll play a critical role in building strong relationships with patients, families, referral sources, and the broader community — helping expand access to Kolmac's full range of behavioral health services. You'll drive strategic outreach, cultivate lasting partnerships, and collaborate closely with our operations teams to ensure seamless transitions to treatment and sustained referral growth across your territory. This role calls for a proactive, analytical, and highly collaborative professional with a proven background in behavioral health business development, ready to make a direct impact on our mission: delivering exceptional care to patients throughout the Mid-Atlantic.
Location: Philadelphia, PA
Schedule: Monday through Friday, 9 AM–5 PM, with occasional evenings and weekends as needed.
Pay Range: $110,000–$120,000, based on experience.
Essential Duties and Responsibilities:
Relationship Building & Referral Growth
Serve as a compassionate liaison to patients, families, and referral sources seeking treatment services
Build, maintain, and grow strategic partnerships with referral sources — including awareness organizations, hospitals, treatment centers, and clinical and medical professionals
Actively pursue new referral opportunities to drive regional growth and raise awareness of Kolmac's services
Foster long-term partnerships by keeping referral sources informed on Kolmac's services, treatment options, and admission processes
Serve as a liaison between referral sources and internal teams to resolve issues and ensure seamless patient transitions
Outreach & Community Engagement
Conduct presentations to promote Kolmac's programs and services to referral sources and community organizations
Represent Kolmac at trade shows, health fairs, marketing meetings, and public awareness events
Educate the community about Kolmac's integrated behavioral health model, ensuring alignment with its core values and service offerings
Strategy & Reporting
Assess patient access trends and develop strategies to drive census growth
Compile and analyze competitive data within your assigned region to identify new growth opportunities
Submit timely, accurate reports — including Salesforce data, expense reports, annual strategic plans, and monthly updates
Provide weekly schedules and regular updates to your supervisor
Continuously meet and exceed referral and relationship-building goals
Cross-Functional Collaboration
Act as a conduit between referral sources, Patient Engagement, and Kolmac facilities to coordinate treatment
Partner with Operations and the Business Development and Marketing teams to implement improvements and drive best practices
Maintain strict adherence to state and federal confidentiality regulations
Complete all required training in line with company policies and procedures
Take on additional duties as needed to support organizational goals
Qualifications — Education and Experience:
Required:
Prior business development experience within the substance use disorder and/or mental health treatment space — this is essential
Proven ability to build, manage, and grow a territory
Strong analytical skills, with the ability to use data to guide strategy and decisions
Excellent communication, negotiation, and relationship-building skills
Adaptable, solution-oriented approach to problem-solving
Valid driver's license and reliable transportation
Preferred:
Bachelor's degree in Marketing, Business Administration, Healthcare Management, or a related field
Knowledge of Medication-Assisted Treatment (MAT)
Experience with Salesforce CRM and Microsoft Office Suite
Familiarity with call center operations and best practices
Understanding of managed care systems — including provider networks, cost management, reimbursement models, care coordination, and regulatory compliance
Direct Reports: No
Expected Travel: 70%