Business Analyst (Freshful Team)
Business Analyst (Freshful Team)
We are looking for a Mid-Level Business Analyst to join our product team and work closely with the Product Owner, technical teams, and business stakeholders to develop and optimize our e-grocery platform. This role involves analyzing business requirements, transforming them into clear specifications for development teams, and ensuring alignment between business objectives and technical solutions. The Business Analyst will play a key role in defining, documenting, and clarifying requirements for functionalities such as shop content, pricing, promotions, checkout, payment methods, recommendations, personalization, and integrations with external systems.
What you’ll have to do:
Business Analysis
Gather and analyze business requirements from stakeholders (commercial, marketing, operations)
Translate business needs into clear functional specifications for the development team
Identify gaps, risks, and optimization opportunities in existing processes
Support the Product Owner in prioritizing and clarifying requirements
Product & Delivery Support
Collaborate with the Product Owner
Define user stories
Write acceptance criteria
Structure and maintain the product backlog
Prepare functional documentation (flows, business rules, edge cases)
Actively participate in: backlog refinement, sprint planning, other agile ceremonies
Process & Feature Modeling
Document business processes and flows such as: customer journey, checkout flow, promotion mechanics, order lifecycle
Create artifacts such as: process flows, simple wireframes, data mappings, integration requirements
Data Analysis
Use data and metrics to understand user behavior and product performance
Support the Product Owner in defining KPIs and success metrics for new features
Collaboration with Technical Teams
Clarify requirements for development and QA teams
Help define test scenarios
Validate that delivered functionality meets business requirements
You will work closely with
Product Owner
Engineering team
QA
UX/UI
Stakeholders from commercial, marketing, and operations
Success in this role means
Clear and well-documented requirements
A structured backlog ready for development
Reduced ambiguity between business requirements and technical implementation
Delivery of features that bring value to both users and the business
What makes you a good fit:
Experience
2–3 years of experience as a Business Analyst / Product Analyst / Functional Analyst
Experience with e-commerce platforms is a plus
Experience working in Agile teams (Scrum)
Skills
Business analysis and requirements documentation
Writing user stories and acceptance criteria
Process modeling (flow diagrams)
Strong analytical thinking and attention to detail
Effective communication with technical and non-technical stakeholders
Basic technical understanding to collaborate effectively with developers
Curiosity and openness to learning and exploration
Intermediate Excel skills
Intermediate English level
Tools (nice to have)
Jira / Confluence
Miro / Draw.io
SQL or basic data analysis
Google Analytics / product analytics tools
Interest or basic knowledge in AI, with the desire to deepen expertise
What makes you stand out:
Experience or interest in areas such as
Promotions and pricing
Search & merchandising
Checkout and payments
Personalization and recommendations
What we’ve prepared for you:
Medical subscription: Medicover, MedLife or Regina Maria.
A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme and Genius, membership to different gyms or even professional development classes.
Different discounts from our partners: banking, mobile, dental medicine or wellness.
Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
An accelerated learning environment, with access to over 100.000 curated online resources and platforms, learning academies and development programs.
New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.
#LI-hybrid
#midsenior