Brokerage Operations Associate I - ACATS

Your Role:

This is an opportunity to join a Fintech firm specializing in many facets of the broker-dealer space, with a B2B clearing platform supporting a wide network of partner brokers and API-driven workflows. You will focus on ACATS and non-ACATS transfers, working as a key member of the Transfers team that handles incoming and outgoing account movements across our partner ecosystem.

We're looking for someone who brings deep operational expertise in account transfers, thrives in a fast-paced and ever-evolving regulatory environment, and is excited to help build out our transfers function as we transition to self-clearing. Working collaboratively with internal and external partners, you'll play a key role in delivering accurate, timely, and compliant transfer processing while shaping the procedures and controls that support business continuity. The team is 100% distributed and remote.

Things You Get To Do:

Process daily incoming and outgoing ACATS within industry timelines, validating client information, contra accounts, and asset eligibility across the full transfer lifecycle

Process DTC / FOP (Free of Payment) transfers, ACATS Free Deliveries, Fail Reversals, and nonstandard transfer types (PTR, PTD, RCL, RCR, FRV, MFC, PTF)

Identify documentation and processing irregularities, execute the correct reject paths, and apply controls to prevent errors

Handle communications with contra firms, transfer agents, and partner brokers, coordinating on rejections, accelerations, reclaims, and documentation

Run mass account transfers and conversions, both internal and external

Partner with engineering to automate daily self-clearing workflows

Drive continuous operational improvement through root cause analysis, trend analysis, and updates to the control framework

Serve as the firm's Subject Matter Expert on transfers, acting as a referral point for policy-related queries

Prepare summary documentation for special projects and participate in cross-functional initiatives as assigned

Who You Are (Must-Haves):

2+ years of ACATS experience, with hands-on industry portal usage and a strong understanding of the ACATS cycle, status progression, and industry timing requirements

Working knowledge of NSCC / DTCC rules, FINRA Rule 11870, and standard vs. nonstandard transfer flows

Knowledge of U.S. broker-dealer back-office operations, including DTC settlements, FOP transfers, Fund/SERV, and contra account formats across major U.S. broker-dealers

Ability to identify documentation and processing irregularities, draw logical conclusions, and outline corrective measures

Excellent written and verbal communication skills, with strong attention to detail and the ability to work both independently and collaboratively in a remote, fast-paced environment with hard daily cutoffs

Basic knowledge of SQL, Metabase, or similar query tools, and comfort navigating internal tools, industry portals, ticketing systems, and Google/Microsoft document solutions

Ability to adapt to an evolving regulatory landscape and contribute to a self-clearing operational build-out, while embodying our tenets: Stay Curious, Have Empathy, Be Accountable

Possess the SIE and Series 99 (or higher securities license), or achieve a passing result on the Series 99 within the first 180 days of employment

Who You Might Be (Nice-to-Haves):

Associate's degree in a business-related field and 5+ years of experience in ACATS, treasury or cashiering operations, banking, or financial services

Series 7

Hands-on experience processing ACATS on DTCC's portal as a deliverer, or supporting a firm's transition to self-clearing

Exposure to ACATS-Fund/SERV, options/annuity/UIT transfers, non-ACATS transfer agent workflows, or API-driven partner brokers