Benefits Advisor
We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.
We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.
Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!
We are looking for a highly driven, team-oriented self-starter to join our growing Advisement team! As a Benefits Advisor, you will play an integral role on-boarding and enrolling both new and existing Remodel Health members. For new members, you are the gateway to an individual's experience with Remodel Health. For all employees, you are the primary subject matter expert in health benefits and the management of them. You are also key in helping members understand what benefits are available to them, how Remodel Health fits into their benefits, and how their benefits actually work.
Responsibilities
Apply for and enroll individuals into insurance plans and programs
Conduct in-person Zoom calls with members to find insurance plans that fit their needs
Abide by insurance standards and HIPAA regulations
Customize insurance programs to suit individual clients
Maintain electronic records
Work as an advocate for the employee and employer
Participate in new customer hand-offs from launch
Educate customers on our products and services
Able to travel to various domestic locations (infrequent)
Qualifications
Outstanding verbal and written communication skills
Be comfortable working in multiple technology platforms
Strong ability to manage time effectively
Data analysis and problem-solving skills
Capacity to work beyond 40 hours per week in Q4
Strong organization skills and attention to detail
Must have, or be able to obtain, health insurance license
Flexible to adapt to constantly changing environment
Willingness to learn and grow into a benefit subject matter expert
Strong collaborative team player
Education & Experience
Bachelor's Degree required
Health Insurance experience strongly preferred
Benefits
Full health benefits offering, including life, long-term disability, dental, and vision
Generous PTO
401(k) match
Sabbatical PTO available after 5 years
This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.