Agent Liquidity Regional Lead

How you'll help us achieve it

We’re looking for an Agent Liquidity Regional Lead to deputize for the Agent Liquidity Lead in the assigned region. The role holder will be responsible for structuring and deploying strategies across the region to deliver optimized cash flow solutions and anticipate liquidity demand to support the optimal operation of the money transfer product. This is a data-driven position, and the candidate is expected to be very conversant with spreadsheets, graphs, and charts, and cash management tools.

In this role, you will;

Build and lead a skilled team capable of responding to the fast-growing Wave environment.

Develop the necessary materials for a sustainable, structured liquidity department.

Be on top of the liquidity status nationwide, especially in the assigned region.

Develop relationships with our bank partners.

Identify priority areas and develop innovative solutions to Wave’s liquidity needs.

Coordinate and lead the team to implement the strategy and achieve planned OKRs in agent ops across the assigned regions.

Supervise Premium Cash Officers and Premium Cash Assistants, and manage their day-to-day activities.

Participate in the recruitment and onboarding of Premium Cash Officers and Premium Cash Assistants by providing the corresponding material and appropriate training with best practices.

Monitor your team daily to detect wrongdoing or theft and report any risks proactively.

Prepare weekly and monthly reports on your team’s performance.

Conduct field research and investigation for the liquidity team.

Assist your team to ensure the requested job is completed by providing adequate support, including timely communication.

Prioritize the biggest problems blocking the unit’s performance and impact.

Key details

Location: You'll be located in Kongo central, and may travel to field locations.

Work authorization in Congo is required

This is a permanent position

Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.

We offer generous health insurance for yourself and your dependents

We support working parents - we offer 26 weeks of  parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work

Airtime reimbursement.

Free food and a beautiful office space.

Requirements

Previous experience in team management, preferably experience in cash movements/cash-in-transit.

3+ years of experience as a liquidity manager.

Willingness to travel 50% of the time within the Democratic Republic of Congo

Education: Equivalent of a Bachelor's Degree -  A secondary degree in Finance, Accounting, Business Management or a comparable field.

Proficiency in Excel / Google Sheets.

You might be a good fit if you

Understand the liquidity challenge in a rapidly scaling agent network and the approaches to ensuring adequate liquidity.

Have strong analytical skills.

Are good at process documentation and effective at knowledge transfer.

Are adaptable and creative thinkers, and willing to iterate and fail quickly.

Communicate effectively and often, both in writing and in person, to the point of over-communication.

Have led a team whose role was to ensure the efficient day-to-day running of an agent network.

Demonstrate tenacity and a willingness to go the distance to get something done.

Have wide experience in Cash in Transit and management of mobile money liquidity in the field.