Account Executive, SMB
WHAT YOU'LL DO
Drive a full sales cycle from prospecting to closing within the SMB sector.
Collaborate with Marketing, Product, and Technical teams to foster brand-consumer connections.
Contribute to a diverse, growth-minded team with a commitment to empathetic communication and ownership.
WHO YOU ARE
You ideally have at least 1 year of field sales experience selling SaaS solutions that involve technically integrated products.
You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach.
Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.
You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.
You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.
You know how to help buyers navigate sizeable SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.
Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high-change environments.
Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).
CORE OBJECTIVES
Achieve quarterly net new revenue targets
Consistently generate robust pipeline in support of these targets
Develop commercial relationships in order to increase Braze utilization and value
Effectively communicate customer feedback to the Braze product team.
Cross-department collaboration, including but not limited to Success, Sales, RevOps, Product, Legal and Marketing
Develop excellent Product knowledge
Work with Success & Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage