Account Executive Manager, SMB
The SMB sales team is a core part of Plaid’s mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing innovative solutions that drive growth, and ensuring that Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals, all while fostering a culture of continuous learning and development to align with Plaid's vision of financial accessibility and empowerment.
As a Sales Manager, you will lead a team of Account Executives, driving them toward achieving ambitious revenue targets. You will focus on developing talent within your team, fostering a high-performance culture, and ensuring each team member has the resources they need to succeed. You will leverage your deep understanding of transactional and strategic sales cycles to guide your team through new customer acquisitions and account management in a hyper-growth environment.
Responsibilities
- Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets.
- Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment.
- Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution.
- Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs.
- Develop and implement strategic plans to address team performance gaps and maximize individual and team impact.
- Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes.
- Foster an inclusive environment that supports team development and celebrates achievements.
Qualifications
- 5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles.
- Prior team management experience with a focus on revenue-driven outcomes.
- Proven success working cross-functionally to drive business outcomes.
- A track record of developing talent and enhancing team performance.
- Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses.
- Hands-on experience in new customer acquisition and install-base account management.