Account Executive – Field Sales
Job Description
We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include:
Expand outreach to existing rolodex and new opportunities, working with BDRs
Relentlessly manage customer followup and your own pipeline, against quotas
Work with our Growth team to increase product awareness
Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements
Guide customers through implementation plans to further adoption and drive paid conversion
Work with our Product and Engineering to share feedback and feature requests
Create content and refine scripts to support the customer journey and engagement points
Maintain pipeline data and account information in DevRev's in-house CRM
Ideal Candidate Qualifications:
BA/BS, or equivalent educational or professional experience
Ability to connect with people deeply!
Outstanding communication (written and spoken), collaboration, and follow-up skills, with professionalism and friendliness
Named account, customer success, account management, or other related experience
Understanding of customer journeys and product-development feedback loops
Some technical knowledge in cloud-based SaaS implementations and integrations
Comfort operating in a fast-paced, global environment
As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.