Workplace Lead
As part of our Workplace team, you will be the face and soul of our UK office, and will be an essential part of building an incredible culture and employee experience.
As our UK Workplace Lead, you will own the UK office management and on top of this, we want this person to have an EMEA wide overview driving consistency and improvements across all our 3 office entity locations in EMEA.
You will work closely with the Workplace Coordinator in Amsterdam, the Head of Workplace globally as well as be a key partner for our SVP of International, local leaders, people team, finance and more.
As our Workplace Lead you will...
Office Operations and Facilities
Own daily facilities operations for the UK office, including walkthroughs to catch issues before employees report them
Serve as the primary liaison to property management on maintenance, service requests, and building-wide notices
Submit, track, and escalate maintenance work orders through to resolution
Manage supply inventory for office, kitchen, and common areas; reorder ahead of need rather than after
Coordinate desk moves, space reconfigurations, and seating assignments
Keep conference rooms, common areas, and the reception area clean, stocked, and on-brand
Vendor and Budget Management
Manage day-to-day vendor relationships and service agreements, including janitorial, catering, plants, and repairs
Process invoices and purchase orders in partnership with Finance
Track workplace spend against budget and flag variances early
Source competitive bids for recurring services and one-off projects
Employee Experience and Events
Run in-office programming on hybrid days, including snacks, team lunches, and happy hours
Support logistics for all-hands, team off-sites, celebrations, and ad-hoc gatherings: catering, room setup, and coordinating with IT and AV
Set up spaces for executive, customer, and board visits in coordination with the Security Coordinator
Act as a core contributor to culture and engagement initiatives on the Workplace Experience team
Onboarding Support
Coordinate new hire Day 1 logistics: desk assignment, workstation setup, and office orientation
Partner with IT to ensure equipment is staged and ready in advance
Hand off badge issuance and access provisioning to the Security Coordinator
Cross-Functional Coordination
Partner with People, IT, and Finance on office-related projects and rollouts
Serve as the escalation point for employee questions about the office, the building, and amenities
Maintain and update workplace documentation, run-books, and internal office guides
Safety and Emergency Preparedness
Support emergency preparedness protocols, including evacuation planning and floor warden coordination
Coordinate with building management on safety inspections and fire drills
Escalate anything touching workplace violence prevention, visitor screening, or incident logging to the Security Coordinator and Head of Global Workplace
We are looking for...
2+ years in office coordination, workplace operations, facilities, hospitality, or administrative operations
Strong organisational skills and the ability to hold multiple threads at once without dropping any
Clear, warm written and verbal communication across every level of the org
Proficiency with Google Workspace and Slack, plus comfort using AI tools such as Claude in daily work
Experience managing vendors and processing invoices or purchase orders
Sound judgment in ambiguous situations and a bias toward acting rather than waiting
Composed and professional under pressure, especially on high-traffic office days
Nice to have
Experience at a high-growth technology company
Familiarity with workplace platforms such as Envoy, bluebeam, or similar
Event coordination experience
Experience supporting new hire onboarding logistic