Workplace Coordinator

We are hiring a Workplace Coordinator to join Anthropic as the sole workplace team member in our Zurich office. You will own everything that makes the office run and everything that makes it a place people want to be — from building operations and vendor management to employee experience, events, and food and beverage programming. If you thrive as the person everyone counts on and love wearing many hats, this role is for you.  We have a strong in-person presence at Anthropic, and we care deeply that every office is a place where employees feel welcome, supported, and set up to do their best work.

Responsibilities

Office Operations & Building Management

Coordinate with and manage vendors who handle day-to-day operations and maintenance of the Zurich office, including janitorial services, deliveries, office supplies, and building repairs

Address workplace issues promptly (elevator down, restroom flood, HVAC failure, refrigerator not cooling, etc.), engaging the right vendor and keeping colleagues informed until the issue is resolved

Conduct minor repairs and hands-on maintenance tasks; coordinate vendors for more complex work

Support HVAC, preventive maintenance schedules, and building system upkeep

Manage workstation setups for new hires and team changes, including monitors, monitor arms, and ergonomic equipment

Support office moves, restacks, furniture reconfigurations, and space planning as the team grows

Partner with Security on emergency response support and help maintain compliance with local safety codes, permits, and inspections

Employee Experience & Hospitality

Own the day-to-day employee experience for the Zurich office — you are the face of the office and the first point of contact for how things work

Ensure new hires have a seamless first-day experience: desk ready, equipment set up, office tour, and a warm welcome

Manage food and beverage programming, including snacks, coffee, catering for meetings, and team meals, keeping offerings fresh and responsive to employee preferences

Monitor and proactively improve the in-office experience through regular walkthroughs, employee feedback, and observation — fix what is not working before it becomes a ticket

Respond to requests in our internal ticketing system within SLAs, providing a high level of service through clear, timely, and empathetic communication

Develop and preserve office culture, norms, and the hospitality standard that makes Zurich feel like an Anthropic office

Events & Programming

Plan and execute local office events: team gatherings, holiday celebrations, milestone moments, happy hours, and visiting-executive hospitality

Coordinate with the broader Workplace, People, and Experience teams on company-wide events that have a Zurich component (All-Hands watch parties, offsites, team-building activities)

Own event logistics end-to-end: space setup, catering, A/V, vendor coordination, budget tracking, and post-event teardown

Support visiting teams and executives with workspace setup, local recommendations, and logistics

Bring a hospitality mindset to every event and meeting setup, ensuring the space is welcoming and well-prepared

Cross-Functional Coordination & Process

Partner closely with People Operations, Security, the global Workplace team, IT/AV and local vendors to keep the office running smoothly

Help maintain and improve Standard Operating Procedures so that recurring processes scale as the office and team grow

Manage multiple competing priorities with clear judgment on what matters most

Surface issues, risks, and facility needs to the global Workplace team early and clearly

Minimum Qualifications

Have 5+ years of experience in workplace coordination, office management, hospitality, or building operations

Have working knowledge of building systems like HVAC, elevators, plumbing, and lighting, and can supervise maintenance, repairs, and services

Bring a service-minded, solutions-oriented approach and genuinely enjoy being the person who makes things work

Have experience managing food and beverage service, catering, or hospitality programming in an office setting

Are comfortable independently managing an office — you have been the sole workplace person at a site before, or are ready to be

Enjoy rolling up your sleeves, with no task too big or too small

Have excellent organizational and communication skills, and can manage many competing priorities

Preferred Qualifications

Have managed workplace projects or programs (HVAC, preventive maintenance, office moves, events) in a multi-building or high-growth environment

Have planned and executed office events, from small team gatherings to larger company celebrations

Have experience at a high-growth technology company where processes are being built in real time

Be interested in artificial intelligence and care that it is developed safely and beneficially

Have experience managing permit, license, and inspection requirements