Warehouse Lead

IEM is currently seeking a Warehouse Lead for our Surrey, B.C. location and will report into the Warehouse Supervisor. The Warehouse Lead is a working leader responsible for guiding a medium sized group of Warehouse workers. While remaining an active contributor, the Team Lead ensures work is completed on time, to standard, and escalates issues that impact flow, safety, or quality. This role plays a critical part in meeting targets and fostering adherence to standard work practices. The Lead serves as the key communication link between the unboxing team, warehouse staff, replenishment team, and receiving team.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.  Work hours are Monday through Thursday, 6:00am - 4:30pm PT.

Key Responsibilities

Work alongside team members to execute daily tasks within assigned station or cell.

Monitor team adherence to targets and schedule, escalating risks or issues to the Supervisor.

Provide peer coaching, task coordination, and informal training support to newer or less experienced team members.

Assist in managing material readiness, tool availability, and workstation organization (5S).

Investigate and report inventory discrepancies, operational issues, and material shortages.

Ensure smooth coordination between the unboxing team and other warehouse operations.

Support quality checks and ensure standard work instructions are followed; report any deviations.

Lead toolbox meetings and communicate shift goals.

Model safe work behaviors and reinforce safety policies among peers.

Participate in continuous improvement and problem-solving activities led by the Supervisor or Operations Manager.

The candidate will be expected to perform additional duties as assigned to support the team and organization.

Qualifications

2+ years of production or warehouse experience in a manufacturing environment. Experience in Unboxing workstation preferred.

Demonstrated reliability, teamwork, and performance in a hands-on role.

Strong understanding of standard work, quality expectations, and takt time principles.

Good communication and peer leadership skills.

Experience using scanners, ERP systems, or warehouse management systems preferred.

Flexibility to work overtime or weekends when operationally required.

Willingness to support and coach others while performing production work.

Experience with Lean tools (5S, standard work, visual boards)

Light troubleshooting or escalation awareness

Basic familiarity with ERP, Excel, or work instruction systems

Workplace Conditions:

Physical Demands

Activities:

Lifting:

Vision:

Mental Demands -

Environment -

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

[Compensation Range: CAD $30.00 - $35.00/hr]