UX Researcher

Position Summary

SRS Acquiom is seeking a UX Researcher to conduct end-to-end research on complex client and internal workflows, turning findings into actionable insights that improve our digital experiences. You’ll also help establish repeatable practices, tools, and repositories that make research easier to run, more consistent, and scalable.

This position can be located in Denver or can be fully remote though you may be expected to travel occasionally to our Denver headquarters.

Location: Denver Hybrid or Remote

Compensation: The hiring salary range for this position is between $120k - $135k, depending on level of experience.

Primary Responsibilities

• Partner with Product, Design, Operations, and cross-functional stakeholders to identify and prioritize research opportunities

• Plan and conduct user interviews, usability tests, concept evaluations, surveys, and other research methods

• Define research goals, participant criteria, and study plans; write screeners and discussion guides

• Work with designers to develop concepts, prototypes, and other materials needed for research

• Coordinate participant recruitment and scheduling with internal teams and external research vendors

• Synthesize qualitative and quantitative findings into actionable insights and recommendations

• Communicate research findings clearly through readouts, reports, journey maps, workflow maps, and other artifacts

• Help establish repeatable research practices, templates, and standards that improve research quality and consistency

• Maintain a reusable research repository so insights can be shared and applied across teams

Required Qualifications & Skills

• 5+ years of professional experience conducting UX research, product research, design research, or a closely related discipline

• Bachelor’s degree preferred, or equivalent combination of education, training and experience.

• Strong written and verbal communication skills, including the ability to synthesize complex information for different audiences

• Comfort working with ambiguity, complex workflows, and evolving business or product priorities

Desired Characteristics

• Intellectually curious

• Collaborative

• Self-starter

• Strong systems thinker

• Clear communicator

• Organized and detail-oriented

• Operates with the highest integrity

** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. **

Fraud & spam screening. We use tools in our applicant tracking system to help detect potentially fraudulent or spam applications. These tools analyze limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag patterns that may indicate automated, inauthentic, or suspicious activity. Flags are used to prioritize human review and do not, by themselves, determine hiring outcomes. Learn more in our Privacy Policy.

If you apply for a role with us, we may collect and process recruiting-related information through our applicant tracking system, including your resume/CV, work history, education, references, communications, and recruiting-related metadata. For US candidates, we may also use tools within our applicant tracking system to help detect potentially fraudulent or spam applications by analyzing limited technical and contact information (such as IP address, device/browser signals, and email/phone characteristics) to flag suspicious patterns for human review. US candidates at certain stages of the recruiting process may be required to complete identity verification through CLEAR. In that process, candidates provide information directly to CLEAR, including biometric data, such a facial and iris scans, as well as government-issued identification. CLEAR acts as an independent controller for the information it collects during verification. We receive only limited identity verification results/status and certain cross-reference fields (such as name, email, phone number, and IP address) within our applicant tracking system, and we do not receive or store government ID images, images, or biometric data from CLEAR. For information on how CLEAR collects, retains, and destroys biometric data, please visit: https://www.clearme.com/clear1-credential-policy-crp

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.

With respect to its programs, services, activities, and employment practices, SRS Acquiom Inc. assesses qualified individuals without regard to their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, veteran status, genetic information, or other protected status.  Requests for reasonable accommodation or the provision of auxiliary aids should be directed to Human Resources.