Technology Enablement Program Manager
What's the opportunity?
This is a rare opportunity to drive and shape how Fin learns, adopts and thrives with its Enterprise Technology. This isn't your typical IT role as our Technology Enablement Program Manager, you'll sit at the intersection of IT and every team at Fin, running the programs that ensure every employee gets the most from the tools and technology around them. It's a people-first program management role where your impact is measured by how confidently and effectively Fin employees use the tools that power their work. You'll support IT onboarding journeys for new hires, lead awareness campaigns for new tooling and build an education program that keeps pace with a rapidly evolving AI-first technology landscape. You'll partner closely with existing Education, Awareness and Enablement colleagues to ensure programs are joined up. You'll be a trusted voice across the business working directly with IT leadership and key stakeholders to shape communications, training and adoption strategies that deliver meaningful results. You'll drive this program end-to-end, with the autonomy to build it your way with the support of a strong IT team behind you.
What will I be doing?
Drive and evolve Fin’s IT Onboarding program, ensuring new hires join confidently with the tools and knowledge they need from Week 1. Partner with HR, IT Operations, and functional teams to deliver a consistent, high-quality experience at scale.
Design and deliver IT awareness and education campaigns - That aid employees get the most out of Fin's technology stack from productivity tools to AI-powered platforms like Claude and beyond.
Lead adoption for new technology rollouts - Drive communication, enablement and training that bring people on board effectively, reduce friction and drive usage.
Shape how Fin talks about enterprise technology - Own the communications strategy for IT across the business. From tool rollouts, to policy changes and best practices, you'll make complex technical topics accessible and engaging for employees.
Build and maintain relationships with cross-functional stakeholders - Understand their teams' needs and challenges to shape and prioritise our IT Education Program.
Measure what matters, track adoption, engagement and effectiveness. Use data and feedback to continuously iterate and improve.
Stay at the leading edge of AI and workplace tooling, be an early adopter, stay curious and bring an informed perspective on where IT enablement is heading in a world transformed by AI.
What skills do I need?
5+ years in Program Management, Learning & Development or Employee Enablement ideally with experience spanning both people-facing programs and a technology or IT environment.
Proven track record running onboarding, education or awareness programs end-to-end: from design through delivery to measurement.
Exceptional communication and storytelling skills, you can take something complex and make it clear, compelling and human.
Strong stakeholder management: you're comfortable working across all levels, from individual contributors to senior leaders and you build trust quickly.
Self-directed and autonomous by nature you own your space, drive your program and operate effectively with minimal direction.
Proven project and program management fundamentals - you know how to hold multiple workstreams together, stay organised and deliver without dropping the ball.
Comfortable in fast-paced tech environments; you thrive amid change and ambiguity and you move quickly without sacrificing quality.
Bonus skills & attributes
Hands-on experience with AI tools such as Claude, ChatGPT, Gemini or similar and genuine curiosity about how AI is reshaping the way people work day-to-day.
Background in IT or technology teams or experience delivering IT-specific enablement or digital adoption programs.
Experience creating engaging enablement content using tools like Canva, Loom, Google Suite or similar.
Familiarity with digital adoption platforms or LMS tools (e.g. Sana).
Experience in change management or organisational communications alongside program management.
A comfort with data ability to pull and interpret program metrics and turn them into clear reporting for stakeholders.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.
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