Technical Writer
Description
Keeper is hiring a talented Technical Writer to join our Marketing team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play an integral role in growing our online presence.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects more than 100,000 organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Role
We are looking for a Technical Writer to create clear, accurate and engaging content about cybersecurity, identity security and emerging technology. This role will cover both Keeper’s products and broader industry topics, including security trends, best practices, compliance requirements, technical challenges and thought leadership. The ideal candidate is an excellent writer who enjoys learning complex products, asking thoughtful questions and making technical information accessible. Experience writing about cybersecurity, SaaS, identity security, privileged access management or related technologies is highly valued.
Responsibilities
Research and write technical content about cybersecurity, identity security, privileged access management, password security, non-human identities and related technologies
Create product one-pagers, datasheets, solution briefs, comparison guides, white papers, blog posts and website content
Develop educational content about industry trends, security risks, compliance requirements, best practices and emerging technologies
Translate complex technical concepts into clear, accurate and audience-appropriate messaging
Partner with Product Marketing and Product Management to understand product functionality, use cases, benefits and differentiators
Work with Engineering and subject matter experts to validate technical accuracy and ensure content reflects current product capabilities
Develop content for technical and business audiences, including security leaders, IT administrators, DevOps teams, developers, compliance professionals, partners and end users
Review and update existing content to ensure it remains accurate, current, consistent and aligned with Keeper’s messaging
Create content that clearly explains technical workflows, architecture, integrations, implementation considerations and customer benefits
Collaborate with SEO to develop search-informed content briefs and optimize content for relevant audiences and search intent
Maintain consistent terminology, tone, style and product naming across all technical content
Interview internal subject matter experts and turn technical discussions into polished, structured content
Manage multiple content projects simultaneously from research and outlining through review, revisions and publication
Stay current on cybersecurity trends, industry terminology, compliance requirements and emerging technologies
Requirements
5+ years of experience in technical writing, content marketing, product marketing or a related field
Experience writing about technical products, software, cybersecurity, SaaS or enterprise technology
Ability to understand complex technical information and explain it clearly to different audiences
Strong research, interviewing, writing and editing skills
Experience creating structured content such as product documentation, technical briefs, datasheets, solution briefs or product pages
Ability to collaborate effectively with engineers, product managers, marketers and other subject matter experts
Strong attention to detail and commitment to technical accuracy
Ability to multitask and be a self-starter
Ability to check all technical material for consistency and accuracy
Experience managing multiple projects and incorporating feedback from several stakeholders
Ability to work independently, take ownership of assignments and meet deadlines
Ability to prioritize and execute tasks in a fast-paced environment
Preferred Requirements
Experience with cybersecurity, identity and access management, privileged access management, password management or compliance
Familiarity with content management systems, preferably WordPress
Benefits
Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt