Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deployments team. You will become a go-to subject matter expert in supporting Harbingers deployed fleet, You will partner closely with Engineering and external service partners to help ensure our fleets are well supported and have maximum uptime. Work at headquarters on prototype and manufacturing support. Work onsite at customer facilities for fleet field support. Work in the field supporting engineering test activities. This position requires travel 50% of the time.

What you’ll Do

Customer fleet technical support remote

Field support - customer fleets, special events, test support

Manufacturing build support

Engineering prototype build support

Tools and shop management and organization, supplies inventory management

Data collection

Fixture projects

Equipment calibrations and records keeping

Hands on testing

Service procedure development and trials

Training the trainers for service network and other internal technicians

What You'll Need

5+ years’ work experience in a vehicle workshop and/or dealer shop

EV and HV experience is a plus

Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability.

Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly.

Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.

Valid driver’s license required.

Factory training programs through OEMs are a plus.

Familiarity with vehicle Controller Area Network (CAN) communication

Expertise with Vector CANoe/ CANalyzer a plus

Strong ability to think outside the box and find creative solutions to complex problems

Strong understanding of vehicle systems and their interactions

Ability to travel as required

A creative curiosity, collaborative work ethic, hardworking enthusiasm

Excellent communication skills and team working tendencies

Key Benefits & Perks:

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered

Early-stage Stock Options

Robust Retirement Savings (401k, HSA, FSA)

Generous Paid Time Off (PTO) & Parental Leave

Annual Vacation Bonus

Wellness & Fertility Benefits

Cell Phone Stipend

Complimentary Meals & Stocked Kitchens

California Pay Range

$70,000—$110,000 USD