Technical Program Manager

Job Description: Technical Program Manager – AI/LLM Training Programs

Role Overview

We are seeking an experienced Technical Program Manager (TPM) to oversee end-to-end program management for AI/LLM training initiatives, large-scale dataset creation efforts, and cross-functional operations with our global data partners. This role requires a strong technical foundation, exceptional stakeholder management skills, and an ability to drive complex, multi-team programs to success.

You will work closely with data scientists, ML engineers, annotation teams, QA specialists, and external partners to ensure projects are delivered with consistent quality, on time, and within scope.

Key Responsibilities

Program Planning & Execution

Lead strategic planning, execution, and delivery of AI/LLM training programs and dataset creation projects.

Define program scope, milestones, KPIs, and timelines; manage risks, resource needs, and dependencies.

Build and maintain program dashboards, progress reports, and documentation for internal and external partners.

Cross-Functional Coordination

Collaborate with data labs, engineering, research, annotation, QA, and vendor teams to align goals and drive execution.

Manage communication across technical and non-technical stakeholders, ensuring clarity and accountability.

Facilitate sprint planning, standups, and operational reviews for multi-stream program teams.

Quality & Process Management

Implement scalable processes for data quality oversight, annotation workflows, and model training pipelines.

Monitor dataset quality metrics and coordinate issue resolution with labeling and QA teams.

Drive continuous improvement initiatives across tools, workflows, compliance, and documentation.

Technical Leadership

Understand data schemas, ML model training needs, labeling guidelines, and evaluation frameworks.

Work with technical teams to surface requirements, solve bottlenecks, and optimize program workflows.

Support integration of internal tools, automation, and AI-assisted labeling systems.

Vendor & Client Engagement

Act as the primary program point of contact for global data lab clients.

Manage vendor relationships, SLAs, compliance, and delivery expectations.

Prepare and lead client reviews, performance assessments, and strategic planning discussions.

Qualifications

Required

5+ years of program or project management experience, preferably in AI, ML, data operations, or large-scale tech programs.

Strong understanding of AI/ML concepts (LLMs, dataset creation, labeling pipelines, data quality, model evaluation).

Proven experience delivering multi-phase technical programs with cross-functional global teams.

Excellent communication, stakeholder management, and problem-solving skills.

Experience with project management tools (e.g., Jira, Asana, Notion) and data/documentation systems.

Ability to manage ambiguity, operate independently, and drive outcomes in fast-paced environments.

Preferred

Experience working with data annotation vendors, research labs, or ML ops teams.

Familiarity with prompt engineering, RLHF, supervised fine-tuning (SFT), or evaluation dataset creation.

Values